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Internal audits serve four main purposes:
  • To determine whether the system in place is being implemented exactly as intended ie. are all procedures and work instruction being followed as they are documented ?
  • To identify any problem within the system and determine how the system allowed it to occur, how the problem can be resolved and how to improve the system so that the problem will not recur.
  • To identify areas within the system which can be improved.
  • To determine whether the QMS meets the specified requirements which are critical to the organisation ie. relevant standards, regulations, client needs.

It is also an excellent opportunity to determine if the appropriate resources are available to carried out required tasks.