· Banfield practices are paperless and all medical records are electronic. However, there is a “medical notes” field which allows doctors to use free text to type their notes and observations. All other fields are coded, most with drop-down menus for data entry
· Banfield records are stored in Oracle format in a data warehouse in Portland, OR.
· Quality of medical records is maintained by regular review by a medical standards committee
· Banfield hospitals currently employee >900 veterinarians in 44 states.