John Zanardelli
2997 Greenwald Road
Bethel Park, PA 15102
412-833-7495

OBJECTIVE
A senior management position in a health care organization.


SUMMARY OF QUALIFICATIONS
Twenty-five years of healthcare work experience, eighteen years at the senior management level, including five years as Chief Executive Officer.   Work environments included a provider of pre-hospital emergency care, a major university working in healthcare research, an acute care hospital, a company that managed multiple long-term care facilities, a specialty hospital and two long-term care providers.   Education includes a graduate degree in healthcare administration and an undergraduate degree in accounting.   Licensed nursing home administrator.   Fellow, American College of Healthcare Executives.
 
EMPLOYMENT EXPERIENCE HIGHLIGHTS
1993-present Executive Director and Chief Executive Officer 
UNITED METHODIST SERVICES FOR THE AGING, Pittsburgh, PA 
United Mthodist Services for the Aging (UMSA) operates a comprehensive care community, Asbury Heights, for older adults.   USMA has consolidated gross revenues of $14,800,000.   Overall responsibility for organization management and leadership.   Primary duties include: implement policies of the Board of Directors; successfully managing day-to-day operations; planning and preparing for the orgainzation's future; fund-raising from conventional and non-conventional sources, including foundations, government and individuals; maintaining personal relationships with all levels of healthcare providers in the Pittsburgh area; maintaining a working knowledge of the organiazation's finances. 

Major Accomplishments 

  • Developed a specialty personal care facility for persons with dementia.   Result: Asbury Place, a forty (40) bed, licensed, personal care facility for persons with dementia, opened in August 1997. 
  • Significantly improved the fundraising results of Asbury Foundation.   Result: Raised approximately $600,000 in slightly over one year with the proceeds used towards the cost of constructing Asbury Place. 
  • Significantly improved the quality of resident care services.   Result: recruited a Board Certified, Fellowship trained medical dirctor; created numerous clinical linkages with the University of Pittsburgh and the UPMC Health System. 
  • Developed an organization-wide strategic planning process.   Result: Created the organization's first strategic plan; developed an annual strategic planning process. 
  • Created significant and appropriate linkages with other long-term care providers.   Result: Founding member of the Faith-based Long Term Care Network, Inc., a horizontal alliance of long-term care providers. 
1991-1992 Division Executive Director 
PRESBYTERIAN ASSOCIATION ON AGING, Oakmont, PA 
Regional continuum of facilities and services primarily for older adults.   System gross revenues of $30,000,000.   Allegheny Division gross revenues of approximately $17,000,000.   Maintained overall responsibility for the management and the developed of Allegheny Division off campus facilities.   Included were three community based personal care facilities, three supportive housing projects for persons with disabilities (in development), one specialty personal care facility for younger persons, including persons with AIDS (in development), and two nursing facilities under management contract. 

Major Accomplishments 

  • Managed closely the community based personal care facilities.   Result: Significant improvements in financial performance.   Bottom line improved by $60,000 in one year at one facility and gross revenues increased by $11,880 at another facility. 
  • Oversaw teh development of a specialty personal care facility.   Result: Achieved required zoning approvals, substantially completed the necessary capital fund-raising and completed all required pre-renovation and pre-operation activities that included the development of a construction budget, negotiation of an architect contract, and creation of a pro forma operating budget. 
  • Coordinated the development of three supportive housing projects.   Result: Substantial progress made in the development process for each of the facilities. 
1990-1991 Chief Operating Officer 
SOUTHWOOD PSYCHIATRIC HOSPITAL, Pittsburgh, PA 
Privately owned, freestanding child and adolescent psychiatric hospital.   Gross revenues of approximately $12,000,000.   Maintained overall responsibility for the non-clinical hospital operations.   Directly responsible for patient billing, third party reimbursement and accounting, food service, personnel, safety and plant management. 

Major Accomplishments 

  • Successfully recruited and managed a qualified Chief Financial Officer.   Result: Commenced organizing and restructuring fiscal services. 
  • Oversaw the preparation and submission of past due third party budgets.   Result: Hospital received over $500,000 in Blue Cross withheld reimbursement. 
  • Coordinated the preparation for the JCAHO accreditation survey.   Result: Achieved maximum three-year accreditation. 
  • Reviewed and revitalized, in conjunction with the actuary and investment counsel, hospital 401(k) plan.   Result: Streamlined plan administration, corrected plan deficiencies in meeting certain legal requirements and enhanced investment options encouraging increased participation in the plan. 
1988-1990 Chief Operating Officer 
GRANE HEALTHCARE, Pittsburgh, PA 
Management company for long-term care facilities. 
Maintained total overall responsibility for the management company and the five managed long-term care facilities with combined expense budgets of about $18,000,000.   Directly responsible for: fiscal services, quality assurance, reulatory compliance, marketing, and labor relations/contract negotians.  

Major Accomplishments 

  • Successfully directed the startup of the management company.   Result: Created an efficiently operated organization capable of effectively managing multiple nursing/personal care facilities. 
  • Oversaw the opening of two new long-term facilities.   Result: Facilities opened on time and fully ready for operation. Licensure and certification surveys passed. 
  • Created and installed a home office management reporting and control system.   Result: Enabled day-to-day monitoring, by senior central management, of key indicators of facility viability such as census by payor mix to budget, staffing ratios to budget, purchased nursing staff utilization, etc. 
1979-1988 Senior Operations Officer 
OIL CITY AREA HEALTH CENTER, Oil City, PA 
Acute care hospital 
Maintained management responsibility for $10,000,000 of the hospital's operating expense.   Assumed full charge in the absence of the Chief Executive Officer.   Responsible for the departments of nursing, laboratory, radiology, anesthesiology, pharmacy, emergency medicine, material management, and management engineering.   totally responsible for all physician contracts, third party vendor contracts, and the hospital-wide productivity management system.   Involved heavily in physician recruitment.   Oversaw all diversification projects.   Primary responsiblility for all major renovation projects and all major cpital acquisitions. 

Major Accomplishments 

  • Oversaw the installation of a hospital-wide productivity management system.   Result: Reduced operating expensed by $1,500,000 over a two and one-half year period without eliminating any services. 
  • Assisted in the successful recruitment of twenty-six new physicians.   Result: Established a well-trained, credentialled and specialty balanced medical staff able to provide admissions and utilization of outpatient services. 
  • Negotiated an contract for psychiatry and renegotiated the pharmacy contract.   Result: Pharmacy operating expenses decreased $611,714 over two fiscal years.   Psychiatry unit occupancy increased 5.8% over an 11 month time period. 
EDUCATION

· MPH, Healthare Administration, University of Pittsburgh

· BS, Education, Californial State College

· AA, Liberal Arts, Community College of Allegheny County

· AS, Accounting, Community College of Allegheny County (4.0 QPA in major)

· Professional Certificate in Accounting,College of General Studies and College of Business Administration, University of Pittsburgh (4.0 QPA August 1994)

· Certificate in Non-Profit Strategic Management, Harvard Business School, Executive Education (April, 1998; selective admission)

LICENSURE

Pennsylvania Licensed Nursing Home Administrator (1980-present)


APPOINTMENTS

Preceptor, Health Administration program Joeseph M. Katz Graduate School of Business and Graduate School of Public Health, University of Pittsburgh (1983-present)

Adjunct Assistant Professor of Health Services Administration, Graduate School of Public Health, Department of Health Services Administration, University of Pittsburgh (1998-present)


AFFILIATIONS

American College of Healthcare Executives, Fellow (affiliated with the College since 1979)
American Society on Aging, Member
Southwestern Pennsylvania Partnership on Aging, Member
 

HONORS
 
1996 Inducted into membership in Delta Omega, Omicron Chapter, 
National Public Health Honor Society; Member of the Executive 
Committee and Chairperson of the Program Committee
1996 Who's Who in America, 52nd edition
PERSONAL

Married - Suzanne K. Zanardelli, R.N.
Three children: one college graduate, one in college, one in high school
 

REFERENCES

Available upon request


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