I am a PhD student at the iSchool, University of Pittsburgh. My research explores how people share information, data, and resources in the digital age. Given the increasing need in academic communities to manage a huge amount of data, my long-term research goal is to provide insights on improving research infrastructure for scholars in all disciplines, particularly social sciences, humanities and related scholarly communities.

Recently I am interested in helping non-CS scholars and students, especially people from behavioral, social sciences, and humanities, to take full advantage of their data. I have led several one-time data visualization workshops for different programs at the university and for the university library.

To date, my work aims to expand the understanding of “sharing” in three interwoven threads: social media studies, scholarly collaboration, and research data sharing.

Social media studies

I was involved in a number of projects which studied different social media platforms and online communities, including: academic social web, social Q&A, location-based social networks, academic conference’s scheduler, and a crowdsourcing platform. While the research problems of these projects vary and stem from different discipline perspectives, these experiences have prepared me not only for being familiar with conducting research on different types of social platforms, but also for collaborating with scholars from different discipline perspectives.

Scholarly Collaboration

While accumulating more research experience on social media platforms, I developed my specific research interests on academic social web. I led several projects which studied the incentives, diversity, and dynamics of scholarly collaborative activities on academic social websites, with a special perspective on discipline diversity comparison.

Data Sharing Practices

Continuing my inquiry on scholarly collaboration, I have shifted my focus from scholars’ general information sharing to data sharing in data curation. My dissertation project investigates the determining factors and motivations of scholars’ data-sharing practices, especially those dealing with qualitative data in social sciences. While current data centers and research still lack large-scale user studies on qualitative data practices, I will be conducting a case study on the world’s largest primary data archive of social science research, maintained by the Interuniversity Consortium for Political and Social Research (ICPSR). The ultimate goal of my dissertation study is to provide a solution that involves facts, motives, insights, and guidance for facilitating the research workflow of social science scholars in terms of data curation, archiving and data sharing.


[B.01] He. D. & Jeng, W. (forthcoming). Scholarly collaboration on social web. Synthesis Lectures on Information Concepts, Retrieval, and Services. Morgan & Claypool Publishers.

Journal Articles

[J.04] Jeng, W., DesAutels, S., He, D., & Li, L. (in press). Information exchange on an academic social networking site: A multi-discipline comparison on ResearchGate Q&A. To appear in Journal of the Association for Information Science and Technology.[arXiv]

[J.03] Mattern, E, Jeng, W., He, D., Lyon, L., & Brenner, A. (2015). Using participatory design and visual narrative inquiry to investigate researchers’ data challenges and recommendations for library research data services. Program: electronic library and information systems. 49(4): 408-423.

[J.02] Lin, C.-S.& Jeng, W. (2015). Using content analysis in LIS research: experiences with coding schemes construction and reliability measures. Qualitative and Quantitative Methods in Libraries 4, 87-95.

[J.01] Jeng, W., He, D. and Jiang, J. (2015), User participation in an academic social networking service: A survey of open group users on Mendeley. Journal of the Association for Information Science and Technology, 66: 890–904. doi: 10.1002/asi.23225 [link]

Conference Proceedings

[C.21] Jeng. W., Mattern, E., He, D., & Lyon, L. (accepted). Unpacking the “Black Box”: A Preliminary Study of Visualizing Humanists and Social Science Scholars’ Data and Research Processes. iConference 2016.

[C.20] Bowler, L., Monahan, J., Jeng, W., Oh, J., & He, D. (2015). The quality and helpfulness of answers to eating disorder questions in Yahoo! Answers: Teens speak out. In Proceedings of the ASIS&T 2015 Annual Meeting.

[C.19] Li, L., He, D., Jeng, W., Goodwin, S., & Zhang, C. (2015). Answer quality characteristics and prediction on an academic Q&A Site: A case study on ResearchGate. WWW’15 Companion, WebQuality 15.

[C.18] Mattern, E, Jeng, W., Lyon, L., He, D., & Brenner, A. (2015). Visualizing the research process: A participatory design study for developing research data management library services. IDCC 2015.

[C.17] Lu, D., Lu, Y., Jeng, W., Farzan, R., Lin, Y.-R. (2015). Understanding health information intent via crowdsourcing: Challenges and opportunities. iConference 2015. [pdf]

[C.16] Goodwin, S., Jeng, W. & He, D. (2014). Changing communication on ResearchGate through interface updates. ASIS&T 2014 Annual Meeting.

[C.15] Lin, C.-S., & Jeng, W. (2014). Using content analysis in LIS Research: Experiences with coding schemes construction and reliability measures. The 6th International Conference on Qualitative and Quantitative Methods in Libraries.

[C.14] Beaton, B., Jeng, W., & Champagne, R. (2014). Exploring the use of ‘acknowledgement analysis’ to map intellectual diversity and cross-disciplinary activity within the iSchools. iConference 2014. [pdf]

[C.13] Jeng, W., Jaing, J., & He, D. (2013). Users’ perceived difficulties and corresponding reformulation strategies in voice search. In the Proceedings of HCIR2013. [pdf]

[C.12] Oh, J., He, D., Jeng, W., Mattern, E., & Bowler, L. (2013). Linguistic characteristics of eating disorder questions on Yahoo! Answers – Content, style, and emotion. In Proceedings of the ASIS&T 2013 Annual Meeting. [pdf]

[C.11] Bowler, L., Mattern, E., Jeng, W., Oh, J., & He, D. (2013). “I know what you are going through”: Answers to informational questions about eating disorders in Yahoo! Answers: A qualitative study. In Proceedings of the ASIS&T 2013 Annual Meeting. [pdf]

[C.10] Jiang, J., Jeng, W., & He, D. (2013). How do users respond to voice input errors? Lexical and phonetic query reformulation in voice search. In Proceedings of the SIGIR'13. [pdf]

[C.09] Jiang, J., Ni, C., He, D., & Jeng, W. (2013). Mendeley Group as A new source of interdisciplinarity study: How disciplines interact on Mendeley? In Proceedings of the JCDL'13. [pdf]

[C.08] Yue, Z., Jeng, W., Jiang, J., Han, S., & He, D. (2013). UPitt iRiS Lab at iConference 2013 Social Media Expo: Search, share and learn the way you want. iConference 2013. [pdf]

[C.07] Jiang, J., He, D., Han, S., Jeng, W. (2013). Is the article crucial to my research? Evaluating task-oriented impacts of scientific articles in information seeking. iConfernece 2013. [pdf]

[C.06] Zhang, K., Jeng, W., Fofie, F., Pelechrinis, K. & Krishnamurthy, P. (2012). Towards reliable spatial information in LBSNs. In Proceedings of the 2012 International Workshop on Location Based Social Networks.

[C.05] Parra, D., Jeng, W., Brusilovsky, P., López, C. & Sahebi, S (2012). Conference Navigator 3: An online social conference support system. In Proceedings of UMAP 2012.

[C.04] Bowler, L., Oh, J. S., He, D., Mattern, E. & Jeng, W. (2012). Eating disorder questions in Yahoo! Answers: Information, conversation, or reflection? In Proceedings of the ASIS&T 2012.

[C.03] Jeng, W., He, D., Jiang, J. & Zhang, Y. (2012). Groups in Mendeley: Owners' descriptions and group outcomes. In Proceedings of the ASIS&T 2012 Annual Meeting.

[C.02] Oh, J. & Jeng, W. (2011). Groups in Academic Social Networking Services: An exploration of their potential as a platform for multi-disciplinary collaboration. In Proceeding of IEEE SocialCom 2011. [pdf]

[C.01] Zhang, S. & Jeng, W. (2011). Designing a public display system on touchscreen for iSchool community. In Proceeding of iConference 2011. ACM Press. [pdf]


My role as a sole instructor in higher education began when I was a third-year PhD student. I designed and taught a new graduate level course, “Social Media for Librarians,” a small and blended class in which I managed in-person and online simultaneously. I also work as a teaching fellow for partial-teaching in several courses related to digital data and metadata, and I lead several data science workshops for different programs on campus.


  • LIS2971: Social Media for Librarians (Summer 2014, University of Pittsburgh)

Workshop Lecturer/Guest Lecturer

  • ULS/iSchool Digital Scholarship Workshop Lecture & Series- "Data Visualization Tools" (Spring 2015, Fall 2015, University of Pittsburgh)
  • INFSCI 2415: Information Visualization- "Workshop: Network Visualization" (Fall 2015, University of Pittsburgh)
  • LIS2000: Understanding Information- "Design Principles for Conference Posters" (Fall 2015, University of Pittsburgh)
  • LIS2676: Research Data Management- "Data Sharing Practices in Social Sciences" (Fall 2015, University of Pittsburgh)

Teaching Fellow

  • LIS2600: Intro to Information Technologies (Fall 2015, Fall 2014, Fall 2013, University of Pittsburgh)
  • LIS2672: Technology and Services for Digital Data (Fall 2015, University of Pittsburgh)

Teaching Assistant

  • INFOSCI2140: Information Storage and Retrieval (Spring 2015, University of Pittsburgh)
  • LIS2407: Metadata (Spring 2014, University of Pittsburgh)
  • LIS2633: Technology in the Lives of Children and Youth (Spring 2013, University of Pittsburgh)



  • Aslib Journal of Information Management
  • Social Science Computer Review
  • WWW
  • iConfernece
  • Journal of the Association for Information Science and Technology

Program Committee

  • Workshop of Scholarly Big Data at IEEE Big Data 2014