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Medical care is sometimes difficult, risky and frightening for the doctor as well as the patient.

Medical care is not like mending a motor cycle. There is always uncertainty and biological variation.

Patients and people need more than the best technology in the best hotel; but care which is thoughtful, imaginative and holistic.

When we are ill we want knowledgeable and thoughtful care, inspired by evidence of good quality and delivered by caring clinicians.