Health Care Systems are very complex.

The patients, the consumers are sick, vulnerable and are not in the role of informed purchaser….caveat emptor.

The delivery of Patient Care requires the smooth integration of many systems-hotel, catering, laboratory,clinical and administrative.

It requires the effective interaction of numerous individuals-nurse, radiologist, pathologist, anaesthetist, surgeon.

The costs of care are very high.

The consequences of poor care, may mean death.