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The NRL, Australia’s document structure consists of 3 levels:
  • Quality Manual - provides a brief description of the quality system structure and describes WHAT we do in addressing the standard. Living, breathing document, "encapsulates spirit of organisation" a good QM should rewrite the standard into the organisation’s own language
  • Procedures - provides a description of the process and assigns responsibility
  • Work Instructions (sub-procedure) - are the most detailed and describe HOW specific tasks referenced in procedures are carried out.
  • Reference Documentation - includes forms, standards, references etc. required to perform the tasks referenced in a Procedure or Work Instruction.

    • Document Numbering

    Once the document structure is organised, need to develop an indexing system for this documentation

    Each document has a unique number assigned by the Document Controller in accordance with the indexing system outlined in the Quality Manual.