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The title of this presentation was inspired by a letter from Dr J.M. Last, published 1977 in the New England Journal of Medicine* entitled 'Health services research - does it make a difference?'. Based on an extensive review of articles over the period 1950-1969, Last concluded that "...with trivial and mostly unimportant exceptions, health services research had no impact on medical or social policy".


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*New England Journal of Medicine, 297:1073 (1977)