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Profile of Emily Hench, Intern, LarsonO'Brien Advertising and PR, 12/04
By Brittany Colatrella

PPW Intern

Emily Hench is a senior Communications major who became aware of the Public & Professional Writing program as a student of Pam O’Brien; Pam suggested that Emily would enjoy the writing classes the program offers, and this has certainly been true for Emily. She has enjoyed being a student in the classes of Pam O'Brien, Jean Grace, Nancy Koerbel and Beth Marcello; Emily thinks that all of the professors she has had for her PPW classes have been a tremendous asset to developing her skills as a writer, and in helping her to be a successful intern.

Although Emily came to Pitt unsure of what she wanted to do for a career, her internship experiences have been very helpful in guiding Emily’s decision about what she will do with her future. Emily enjoyed having three very different internships, because they gave her a “taste of the variety of careers out there.” As she looks forward to graduating in May, Emily now knows that she wants to pursue a job in the public relations field; she is confident that the PPW certificate will play an important role in helping her attain satisfying employment.

Pam O’Brien has been the main contributor to Emily’s successful internship experiences. Pam helped Emily acquire two rewarding internship positions: the first, this past spring, at Venture Outdoors, and also the one she fulfilled this fall at LarsonO’Brien Advertising and P/R. Pam was also Emily’s faculty supervisor for both of these internships, and has been a reliable resource to Emily the entire time.

After having two internships with nonprofit organizations, Emily was looking to gain experience in a for-profit agency as her final internship at Pitt. This change was important to Emily so that she could be involved in a different environment than her previous internships. Emily also wanted an internship that would expand her network of connections and give her the opportunity to develop more writing samples for her professional portfolio. After speaking to some of the employees at Larson/O'Brien, Emily felt that she would enjoy working for them; she expected her internship with the firm to teach her new techniques and tidbits of information that she can apply in future jobs.

Looking back on her internship at Larson/O’Brien this semester, Emily is pleased with the work she has done for their firm and with all of the new tips and tricks she has learned through her experience there. This internship was different for Emily because she was not as involved as she had been at past positions, but this was also a refreshing change of pace. Being less involved gave Emily the chance to learn a lot by simply observing interesting aspects of the industry, like creative meetings, for example: “I actually liked sitting and watching and learning without being pressured to participate.”

Do not be misled though: Emily has been asked to write a lot. She has written press releases, project descriptions for clients, articles about what their clients do/services they offer, and business letters. Emily has also had to do research and make phone calls to media outlets and others. Through all of these projects, Emily has certainly proven to be a helpful asset at Larson/O’Brien. Although some of her tasks were tedious, like calling to request media kits, she was always willing to help get things done, even if that just meant alleviating some of the workload for someone else so they could devote their time to more important projects.

For Emily, the most enjoyable assignments she completed were the summaries she wrote about clients and what services they offer: “For instance, one client is a computer consulting company and they put out a newsletter talking about different issues like viruses, firewalls, etc. I had to read those articles and then re-write them for a more general audience who may not be as educated about computers.” Writing these summaries tested Emily as a writer because she had to simplify the information and condense it by choosing what she felt would be important for the audience to know and understand, and accomplishing such a challenging project made the reward twice as gratifying.

Although Emily was not able to develop really “deep” relationships with everyone, she became fairly close with the two employees with whom she worked the majority of the time. Plus, the fact that it was a small office environment where everyone was friendly and knew each other made Emily feel more than comfortable approaching anyone with a question. Emily’s internship with Larson/O’Brien has helped her gain a better understanding of the mechanics of a for-profit public relations and advertising agency. Emily has had the opportunity to see each person’s specific role, and how “it all fits together to become a successful P/R or advertising campaign.” She has also been able to get a first-hand look at how ideas are generated and how the company is organized to ensure that each client is give adequate attention and quality work.

Emily is grateful for all the advice and beneficial events that the PPW program sponsors and she advises all students to take advantage of this: “Take as many of the classes as you can and get to know the professors because you'll be amazed at how much help and guidance that they are more than happy to give you.” Emily has enjoyed her experience as a student in the Public & Professional Writing program particularly because it is a small group of people, which “makes it very easy to get to know the professors and your fellow students.”

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