NAME OF SITE: International Society for Performance Improvement (ISPI)

ADDRESS: http://www.ispi.org/

MISSION: "Dedicated to improving human performance in the workplace in systematic and reproducible ways."

CONTENTS OF THE SITE: "ISPI Information: What is ISPI? Membership Information, Membership Application, Local Chapter Information, ISPI Leadership, ISPI Committees, The Advocates, Patron Members, Sustaining Members, Headquarters Staff. Professional Services: Discussion Forums, ISPI Honorary, Awards, 1998 Awards of Excellence, What Is HPT? Conferences, HPT Institute, Job Bank, Industry Calendar of Events, Research Grant Program.

ISPI Publications: Performance Improvement Journal, Performance Improvement Quarterly, Publications Catalog 1998-1999 ISPI Buyers Guide, Membership Directory, Advertising Opportunities"

LINKS: there are three major links in this site, and there is a lot information included in these three major links.

EVALUATION OF THE SITE: I would give it a score of 17 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Links to Performance Measurement-Related Sites

ADDRESS: http://www.zigonperf.com/Links.htm#Menu

MISSION: "Here are links to sites related to performance measurement along with their descriptions. This page is updated often as we find new sources of help on the web."

CONTENTS OF THE SITE: " you'll find links in the following categories: Performance Measures, Performance Management, Performance Management, Software, Teams, Balanced Scorecard, 360 Degree Assessment Information and Software, Other Software, Compensation and Rewards, Human Resources, Training/Performance Improvement, List of Links to Other Sites and Internet Discussion Groups."

LINKS: " Performance Measures, Performance Management, Performance Management Software, Teams, Balanced Scorecard, 360 Degree Assessment Information and Software, Other Software, Compensation and Rewards, Human Resources, Training/Performance Improvement, List of Links to Other Sites and Internet Discussion Groups"

EVALUATION OF THE SITE: I would give it a score of 20 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: HR/Training Resources on the Internet

ADDRESS: http://www.imagineit.com/supphr.htm

MISSION: " Imagine it specializes in the application of multimedia and computer technology to help companies improve the way they train employees and communicate within and outside of the organization. As a technology solution provider, we also strive to advance the understanding of multimedia and emerging technologies throughout the HR/Training community."

CONTENTS OF THE SITE: "HR/Training Resources on the Internet includes: HR/Training: Application Development, The Application Development Process, CD-ROM vs. Web Applications, Application Development Costs.

Professional Associations: International Society For Performance Improvement (ISPI), Society For Applied Learning Technology (SALT), Society For Human Resource Management (SHRM), Professionals In Human Resource Association (PIHRA), American Society For Training And Development (ASTD).

Publications: HRMagazine (SHRM), Lakewood Publications/Technology for Learning, Lakewood Publications/Training Director's Forum Newsletter, and Multimedia Training Newsletter.

Intranet Resources: The Intranet Journal(Sm) -- Bringing The Web Home . . . The Intranet Architecture(Tm), Complete Intranet Resource, Cisco Advantage: Leveraging Intranet And Internet Productivity, Simware\White Papers\Salvo\Index.

Discussion Groups."

LINKS: there are five major links in this site: HR/Training, Professional Associations, Publications, Intranet Resources, Discussion Groups.

EVALUATION OF THE SITE: I would give it a score of 19 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Compensation Link

ADDRESS: http://www.compensationlink.com/

MISSION: "Compensation Link is the global on-line service that unites principal compensation Internet based resources from the United States, Canada, Europe,

Asia, and Latin America with Compensation and Human Resource professionals around the world. This Global channel provides convenient access to the most comprehensive, current information on pay program design and administration, product listings, articles, conferences, seminars, and workshops."

CONTENTS OF THE SITE: "The Compensation Professional's Key to Operational Efficiency, Productivity, and Quality Service by utilizing the communication tools of Today. While our companies are in the midst of downsizing and expecting "More from Less", Compensation Link offers a quantum leap in convenient access to information, services and products specific to Compensation Administration."

LINKS: "In place of the card catalog system, it has an ever growing and current database

Linking compensation-related topics from other Internet resources, these may be articles, newsletters, governments statistics and other compensation related web sites."

EVALUATION OF THE SITE: I would give it a score of 7 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Institute of Management and Administration

ADDRESS: http://www.ioma.com/

MISSION: "The Institute of Management and Administration is the leading publisher of business and management information."

CONTENTS OF THE SITE: " Managing Accounts Payables, Managing Credit, Receivables & Collections, Managing International Credit & Collections, Accounting Department Management & Administration Report, The Controller's Report, Preventing Business Fraud, IOMA's Payroll Manager's Report, Construction Business Computing, Contractor's Business Management Report, Design Firm Management & Administration Report, Principal's Report, Human Resources Department Management, Managing 401(k) Plans, Managing Benefits Plans, Report on Salary Surveys, Pay For Performance Report, Managing Exports, Managing International Credit & Collections, Report on Defined Contribution Plan Investing , IOMARATE, Marketing Dept. Management Report….."

LINKS: there is a brief description of their publications, along with links to sample articles. The articles are updated monthly and are current for November.

EVALUATION OF THE SITE: I would give it a score of 5 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: American Management Association International

ADDRESS: http://www.amanet.org/

MISSION: "AMA is a nonprofit, membership-based educational organization that assists individuals and enterprises in the development of organizational effectiveness, the primary sustainable competitive advantage in a global economy. AMA conducts its activities in North and South America, the Pacific Rim and East Asia and, through

Management Centre Europe, in Europe and the Middle East. It identifies best management practices worldwide to provide assessment, design, development, self-development and instruction services through a variety of print and electronic media and learning methodologies, all designed to enhance the growth of individuals and organizations."

CONTENTS OF THE SITE: "Seminars, Custom Training, Conferences & Special Events, AMACOM Books, AMA Periodicals, Research Reports, Self-Paced Learning, Information Resource Center, Membership, Press Room, Trend Watch, The Job Op Shop, Customer Service, World Map, AMA Job Opportunities."

LINKS: there are various links related to its contents.

EVALUATION OF THE SITE: I would give it a score of 15 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Defense Civilian Personnel Management Service

ADDRESS: http://www.cpms.osd.mil/

MISSION: "The Civilian Personnel Management Service (CPMS) is the Department of Defense's consolidated provider of common civilian personnel administrative programs and technical advisory services. Our primary customers are the Department's civilian personnel specialists at the Military Department and Defense agency headquarters, major command, and field operating levels."

CONTENTS OF THE SITE: "Civilian Personnel Management Service (CPMS), Defense Leadership and Management Program (DLAMP), Defense Productivity Support Office (DPSO), Executive Leadership Development Program (ELDP), Field Advisory Services, Information Systems Division (ISD), Injury & Unemployment Compensation Division, Nonappropriated Fund (NAF) Personnel Policy Office, Office of

Complaint Investigations (OCI), Civilian Personnel Management Service (CPMS), Regionalization and Systems Modernization Division (Reg/Mod), Wage and Salary Division."

LINKS: there are 11 links in this site, and these links are very interesting.

EVALUATION OF THE SITE: I would give it a score of 16 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Quality Circles at Toyota Motor Manufacturing, Kentucky, Inc. (TMMK)

ADDRESS: http://www.qualitycircles.com/QCHome/Home.html

MISSION: "the Quality Circles Web Site at Toyota Motor Manufacturing, Kentucky, Inc. in Georgetown, Kentucky. This is the Home Page for Quality Circles."

LINKS: "AQP (Association for Quality and Participation), About TMMK Quality Circle Web Site, Announcements"

EVALUATION OF THE SITE: I would give it a score of 1 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: BPR Online Learning Center

ADDRESS: http://www.prosci.com/metrics.htm

MISSION: "The Business Process Reengineering Online Learning Center has a broad selection of online tutorials addressing many different process reengineering needs."

CONTENTS OF THE SITE: "Series 1 - Getting Started: Introduction to BPR New Project Leaders : How to manage the first critical weeks of a new project, Summary of Findings from the BPR Leadership Behavior Study, Reengineering Success Factors, Selecting the Right Team for your Project, Role of Consultants. Series 2 - Reengineering Methodology and Tools: Reengineering Methodologies (approaches) Review and Comparison, Benchmarking - Uncovering Best Practices and Learning from Others, Five Steps for Creating Effective Visions, Managing Barriers to Business Reengineering Success - Wolf D. Schumacher. Series 3 - Business Case Development

The Business Case - Friend or Foe? - Part 1,The Business Case - The Essential Elements - Part 2, Activity Based Costing - What is it and how can reengineering teams use it? Visions and Strategic Plans: Who needs them? Series 4 - Change Management: The People Side of Business Reengineering: The Key Success Element , Change Management Roles of Executive Sponsors by Project Phase. Series 5 - Industry Best Practices: Reengineering Call Centers for the Year 2000: Principles and Processes, Process Over Function: Preparing for Reengineering in Health Care, Twenty Key Elements of a Product Realization Process. Series 6 - Continuous Process Improvement: How to Measure Success: Uncovering the Secrets, Behind Effective Metrics. Series 7 - Advanced BPR Topics: Applying a Taxonomy of Business Processes to Identify Reengineering Opportunities."

LINKS: it contains " Reengineering tutorials, Best Practices, Bookstore , Yellow Pages, Articles, and Full navigation toolbar"

EVALUATION OF THE SITE: I would give it a score of 11 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Work Index Home Page

ADDRESS http://www.workindex.com/

MISSION: "This is a dynamic index that is updated regularly and continually growing."

CONTENTS OF THE SITE: "workindex.com is the new web site from Cornell University's School of Industrial Labor Relations and Human Resource Executive magazine. The index will prove invaluable to anyone looking for workplace information, including corporate HR professionals, top executives, line managers and job-seekers around the world. Those interested in human resources, labor relations, benefits, training, technology, staffing, recruiting, leadership, motivation, insurance, relocation, legal issues and more, will make use of this valuable tool."

LINKS: "Workers' Compensation and Disability, Testing Appraisal and Evaluation, Staffing, Socioeconomic Political and Ethical Issues, Retirement, Recruitment, Motivation Recognition and Incentives, Management Science, Labor-Management Relations, Labor Unions and Employee Organizations, Labor Force and Labor Market, Career Development and Occupations ……." The links all relate to labor relationship.

EVALUATION OF THE SITE: I would give it a score of 13 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Human Resource Information Management

ADDRESS: http://www.hrimmall.com/

MISSION: "The HRIM Mall consolidates a wide variety of information from around the world on the subjects of Human Resource Information Management and Technology. The objective is to provide "one-stop service" for practitioners, programmers, business analysts, and others interested in this exciting field."

CONTENTS OF THE SITE: "The HRIM Mall consolidates a wide variety of information from around the world on the subjects of Human Resource Information Management and Technology."

LINKS: "The HRIM Mall provides many resources to help you find the HR information that you are looking for, including the most comprehensive HR Calendar of Events available on the web."

EVALUATION OF THE SITE: I would give it a score of 3 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Performance Measurement Resources

ADDRESS http://www.npr.gov/library/resource/measure.html

MISSION: "Since 1993, the National Performance Review (which became the National Partnership for Reinventing Government in 1998) has developed initiatives to tackle areas in need of reform. We have mobilized staff and resources across government to study issues and take action. Some of our initiatives have been spun off to appropriate agencies for implementation as reinvention began to take hold."

CONTENTS OF THE SITE: " OMB Primer on Performance Measurement, OMB Template for Reviewing Annual Performance Plans, Measuring Performance: Strengths and Limitations of Research Indicators (GAO/RCED-97-91, Mar. 21, 1997), One Stop for Performance Measures, Free IT Performance Measurement Guide Now Available from GSA (3/13/97), Sources for Training and Development of Performance Measures (3/13/97 ), Navy Develops New Performance Software (and It's FREE!) (3/13/97 ), Serving the American Public: Best Practices in Performance Measurement (June 1997), PDF Version."

LINKS: " General Accounting Office, General Services Administration, Navy Total Quality Leadership Office, Office of Management and Budget Home Page, Office of Personnel Management, Office of the Secretary of Defense Quality Management Office, Plain Language Action Network (Plan), USA Jobs, White House Home Page, NPR Related Initiatives…."

EVALUATION OF THE SITE: I would give it a score of 12 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Linkage, Inc.

ADDRESS: http://www.linkageinc.com/

MISSION: "Linkage, Inc. developed The Global Institute For Leadership Development in late 1996. Its mission is to provide high-level programs and services targeted at the long-term leadership development of individuals and teams from the best organizations."

CONTENTS OF THE SITE: "Conferences, Consulting, Workshops, Consortium, Technology Training, GILD, Calendar, Research, Educational Resources, Corporate Information, Information Requests."

LINKS: there are 11 links in this site, and they all relate to leadership development of individuals and teams.

EVALUATION OF THE SITE: I would give it a score of 4 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Global Center for Performance Management

ADDRESS: http://www.vitascope.com/

MISSION: "It is our intention to develop this site as the global centre for Performance Management including Performance Appraisal and Agreements. If this is your first visit, you may wish to read our Executive Summary. This is the official website for Vitascope Productions."

CONTENTS OF THE SITE: "We have divided our site into four main areas. Each area has its own theme and colour so that you can tell where you are. There are also avigation links across the top of each page so that you can change areas quickly and easily."

LINKS: "To speed up page-loading and make the links more easy to navigate, we have divided them into seven sub-sections: Development, Human Resource Issues, HR Sources, Miscellaneous, Organisational Issues, Recruitment & Selection, Training & Education."

EVALUATION OF THE SITE: I would give it a score of 14 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: American Compensation Association

ADDRESS: http://www.acaonline.org/

MISSION: "The American Compensation Association is a not-for-profit association of

more than 23,000 human resource practitioners who design and manage employee compensation and benefit programs in their respective organizations. In association with the Canadian Compensation Association (CCA) and the Global Remuneration Organisation (GRO), ACA serves the worldwide profession's information, training, networking and research needs."

CONTENTS OF THE SITE: "Current article and book references on popular topics Compensation Management, Benefits, Executive Compensation…"

LINKS: there are several related to compensation and benefit websites.

EVALUATION OF THE SITE: I would give it a score of 2 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: The Academy of Management

ADDRESS: http://www.aom.pace.edu/

MISSION: "The Academy Office handles member registration, renewal, and other member related functions. They also handle registrations for the Academy's Annual Meeting.."

CONTENTS OF THE SITE: "The Academy of Management is the leading professional association for management research and education in the United States. Almost 10,000 members from organizations, businesses, universities and business schools around the world participate in annual meetings and listserver discussions. The Academy also publishes three scholarly journals."

LINKS: " Publications: The AOM Journal, The AOM Review, The AOM Executive, The AOM Proceedings, The AOM Newsletter, Divisions and Interest Groups, Business Policy & Strategy, Careers, Conflict Management, Entrepreneurship, Health Care, Administration, Human Resource Management, International Management, Management Education & Development……"

EVALUATION OF THE SITE: I would give it a score of 8 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: University of California

ADDRESS http://www.ucop.edu/ucophome/businit/handbook.html

MISSION: "The "measurement handbook" is produced for University business and administrative units invested in performance measurement and improvement efforts."

CONTENTS OF THE SITE: "A draft work in progress, this document captures some of the lessons learned throughout the UC Partnership for Performance initiative to date. It also discusses a broad range of measurement related topics, some conceptual in nature, others applied."

LINKS: " Systemwide Policies and Guidelines, Support Group Policy and Administrative Guidelines. (April 8, 1996.), UC Accounting Manual, UC Business and Finance Bulletins, UC Sales & Use Tax Manual (August 1996), Research Administration Office, Office of the President."

EVALUATION OF THE SITE: I would give it a score of 6 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: Center for the Study of Work Teams

ADDRESS: http://www.workteams.unt.edu/

MISSION: "The Center for the Study of Work Teams is based at the University of North Texas and was created for the purpose of education and research in the interest of all areas of teaming. The Center officially incorporated as a nonprofit organization in 1992, although the first conference took place in 1990."

CONTENTS OF THE SITE: "The Center is actively involved in accumulating cutting-edge information on team concepts. We make this information available to you through our annual conference proceedings, edited books, an e-mail listserv called "TeamNet", and the Work Teams Newsletter."

LINKS: there are 12 major links, and each major link has a lot of sublinks.

EVALUATION OF THE SITE: I would give it a score of 10 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: The Association for Quality and Participation

ADDRESS: http://www.aqp.org/

MISSION: "AQP, The Association for Quality and Participation, is an international not-for-profit membership association dedicated to improving workplaces through quality and participation practices. Founded in 1977(as the International Association of Quality Circles), AQP has helped countless individuals, organizations and communities establish a foundation for initiating change in the way they operate. AQP improves institutions, both large and small, by changing the way companies view their work, their relationships, their organizational structures and their communications."

CONTENTS OF THE SITE: "AQP provides two basic tools-Information and Training. Twenty years of publishing has placed AQP at the forefront of business information. We provide our members with information unique to their goals and unavailable elsewhere. To train organizations and individuals AQP hosts numerous educational events including on-site training and an annual conference and resource mart. AQP is also the co-founder of The School for Managing, a revolutionary series of courses and workshops."

LINKS: "Quality Circles-Toyota Motor Manufacturing, Kentucky, Inc., Training, Quality Resources, Publications and Teams" they all have several sublinks.

EVALUATION OF THE SITE: I would give it a score of 9 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

NAME OF SITE: International Quality and Productivity Center

ADDRESS: http://www.iqpc.com/hr-e.htm

MISSION: " The International Quality & Productivity Center (IQPC) provides educational forums for both the private and public sectors where executives and community leaders can come together and learn from each other's experiences. IQPC is dedicated to providing practical, detailed information through conferences held at both the national and international level. By providing accurate, objective, and up-to-date insight into developments and trends affecting industry and government, IQPC enables executives to make competitive and profitable business decisions."

CONTENTS OF THE SITE: "Company Information, Advanced Manufacturing Institute,

Advanced Manufacturing Institute, Call Center Advisory Council, Human Resources Advisory Council, Quality Alert Institute, Shared Services Forum, Warehouse Advisory Council, Worldwide Business Research."

LINKS: there are nine major links related to its contents.

EVALUATION OF THE SITE: I would give it a score of 18 points out of 20

SUBMITTED BY: Feng-Chi Chen of " Cindy’s Group"

ADDRESS: http://199.227.192.7/aclu/index.html

MISSION: "The mission of the ACLU is to assure that the Bill of Rights - amendments to the United States Constitution that guard against unwarranted governmental control - are preserved for each new generation."

"The American Civil Liberties Union is a nationwide, nonpartisan organization of 275,000 members dedicated to preserving and defending the principles set forth in the Bill of Rights. The ACLU is the nation's foremost advocate of individual rights - litigating, legislating, and educating the American public on a broad array of issues affecting individual liberties.

Department."

ADDRESS: http://www.ahipubs.com/

MISSION: "The Alexander Hamilton Institute has been helping executives manage their companies and their careers since 1909. We currently publish newsletters, booklets, and looseleaf manuals targeted to top management, Human Resource directors, Personnel managers, front-line managers, and supervisors at small-to-medium sized firms."

CONTENTS OF THE SITE: "Our publications deal with all aspects of employment law, and are specifically designed to keep managers and executives from making mistakes that could lead to fines and lawsuits. All our products are written in a practical and easy-to-read style that all levels of management can understand and apply immediately to solve or prevent workplace problems."

This site provides answers to management problems, "HR Talk, a discussion area, FAQ’s about employment law, free reports on a variety of topics including: Conducting The Disciplinary Interview, Top Tips For Avoiding Performance Appraisal Mistakes, Q&A On The Family Medical Leave Act, Reference Checking: A Double-Edged Sword, and Legal Record-Keeping Requirements.

The site also offers abstracts AHI publications for fee of 5$ per publication and they include articles that cover articles such as Age Discrimination, Accommodation, Contracts, Insubordination, Interview Questions, Multiple Mistakes, Promotions, Race Harassment, Religious Accommodation, Termination, Workman’s Compensation, Fighting, and Theft. The site offers Problem Solvers and a links to many other web sites that include government offices, and numerous HR links. The site also has a discussion room.

ADDRESS: http://www.afj.org/fai/intermed.html

MISSION: "The Alliance for Justice is a national association of environmental, civil rights, mental health, women's, children’s and consumer advocacy organizations. Since its inception in 1979, the Alliance has worked to advance the cause of justice for all Americans, strengthen the public interest community's ability to influence public policy, and foster the next generation of advocates."

CONTENTS OF THE SITE: "Chief among the Alliance's activities is sharing its knowledge with nonprofit activists about the role of advocacy in promoting their organization's objectives. Through workshops, publications, and a Hill presence, the Alliance provides technical and strategic assistance to thousands of nonprofit organizations, including foundations." The site also publishes a clear description of what the "Intermediate Sanctions" law means for nonprofit organizations. This law will change the way nonprofits do business and the AFJ reviews the major provisions of the law and what it means for all nonprofit organizations both large and small

The AJF, "Since 1985, the Alliance has been extensively involved in the appointment process for federal judges. Through the Judicial Selection Project, the Alliance monitors and investigates judicial nominations at all levels of the federal branch, and encourages public participation in the confirmation process." The AFJ also sponsors "First Monday", is a "national program that brings together the entire legal community -- scholars, practitioners, students and judges -- in an annual celebration of the law as a force for furthering social justice and civil liberties. A video presentation provides a national perspective to locally-organized programs at law school campus and private firms all across the country that highlight public interest law, pro bono opportunities, and current issues affecting access to courts." The site has valuable LINKS, which include a list of Advocacy Organizations including OMB Watch, State Public Interest Research Groups, Women’s Net, and People for the American Way. It also includes Government Links that include the Library of Congress, Supreme Court Decisions and a link to the IRS. Its Law related resources include FindLaw: Internet Legal Resources, the U.S. House of Representatives Law Library and the WWW Virtual Library: Law as well as the Chronicle of Philanthropy.

ADDRESS: http://www.performance-appraisal.com/home.htm

MISSION: "Archer North is a corporation that offers "The Licensed User Appraisal System, a new technology in performance appraisal systems. Although The Archer North System is a general-purpose performance appraisal system, it is designed for use in any organization and with any type of job."

CONTENTS OF THE SITE: When I first did my research, I found a wonderful WebPage titled HR Services and Administration: Performance Appraisals. http://www.hrh…/article.cgi?action+view&directory etc. on September 19. When I returned to evaluate the site it was no longer active.

The Archer North System "…is based on seven core factors that are considered to be universal determinants of performance. Each of the factors is behaviorally-anchored with samples of work behavior. The factors are rated on a five-point scale, ranging from "Exceptional" to "Major Improvement Needed". The system also seeks to identify any avoidable blocks to performance that might exist, and allows for the formulation of a mutually-agreed Action Plans to overcome the blocks. There is a main annual appraisal plus a six-month progress review. The Archer North System also incorporates the use of (i) Performance Alerts (ii) a linking method to performance pay (by bonus), and (iii) a structured method for Termination Review -which can help avoid litigation and damages for wrongful dismissal. Although Archer North is a commercial site, it offers a great deal of source material on performance appraisal. "Whether you want to start a new performance appraisal system in your organization - or just improve on an existing one - the help you need can be found right here. Feel free to browse. If you like what you see, you may wish to become a Licensed User of our appraisal system - the Archer North System. This is optional. You can get a lot of useful help and information from this site without a license - and without any obligation."

ADDRESS: http://www.nku.edu/~lindsay/http://stats.bls.gov/text%5Fonly/lmrhome%5Ftxt.htm

CONTENTS OF THE SITE: This is a site that gives information about TQM. LINKS include General TQ Sites such as the American Society for Quality, the Association for Quality & Participation, Quality Matters, Deming Electronic Network, TQM BBS Files and the Ohio Productivity and Quality Forum. TQ Development Sites include National Center for the Workplace, Peter Scholtes’ (commercial site), Virtual Teams, ASQ Quality Management Division and the Organization Development Institute. TQ Government/Academic Sites include The Management and Control of Quality-Academic Support, U. of Wisconsin Center for Quality & Productivity Improvement, University of Texas Quality Center Gopher, and IBM_TQM Partnership with Colleges and Universities. This includes government sites including the National Institute for Standards & Technology, Public Sector Continuous Improvement, NASA’s TQM Site, and the Department of Defense Quality Resources. Case Examples, Associations and Institutes include Malcom Baldrige Quality Award winners, Northern Telecom IDO 14000 Quality Case, American Customer Satisfaction Index, Foundation for Enterprise Development, the Kaufman Foundation-Entrepreneurship and the Engineering Management Society. Commercial Sites include the Demming Institute, The Juran Institute, Phillip Crosby & Assoc.II, and the Quality Digest. This listing also includes the American Productivity and Quality Center, ISO 9000 Site, Southwestern College Publishing and Quality Resources Online. Professor Lindsay also provides a listing of TQM Listservers including Cornell’s Quality partnership, Reorganizing Government, Business process Reengineering, and Best manufacturing practices.

QUALITY: This was a valuable site for TQM research designed by Professor Lindsay. Although I found this site in September, I had trouble relocating it but was able to pull the site up from the University of North Kentucky’s Home Page. (There were several other sites that were hard to relocate although I had made a hard copy of my first inquiry.)

ADDRESS: http://www.cit.nih.gov/home.asp

MISSION: "Created in February 1998, the NIH Center for Information Technology (CIT) combines the functions Of the Division of Computer Research and Technology (DCRT), the Office of Information Resources Management (OIRM), and the Telecommunications Branch (TCB) of the Office of Research Services. CIT's mission is to provide, coordinate, and manage information technology and to advance computational science."

"The DHHS web site provides access to the Office of the Secretary Office of Information Resources Management, which includes World Wide Web Applications and the Internet Best Practices and Guidelines, the IRM Advisory Council (IRMAC), the Inter-OPDIV Systems Group (IOSG), the DHHS AIS Security Program and Records Management.

Material related to Clinger-Cohen/ITMRA implementation includes DHHS Memos abolishing HHS IRM Circulars 4, 8 & 9 with reference to memo appointing DHHS CIO with attached memo from GSA regarding ITMRA implementation, and the DHHS Information Technology Investment Review Board - final draft (dated 8/29/96)."

QUALITY: This site provides a great deal of information about Information Technology and is an asset to anyone wanting to "work smarter" in the realm of personnel management..

MISSION: "A hundred years ago, Frederick W. Taylor was developing his theory of scientific management as the world, and in particular the United States, was moving from an agrarian economy to a production economy. Taylor's scientific management principles, in some forms, persist today, …as the "science of work" an attempted to solve some of the same problems that face industrial engineers today. Central to the discipline of industrial engineering are two themes: the interfaces among people and machines within systems, and the analysis of systems leading to improved performance. …Thirty years later we find Frank and Lillian Gilbreth refining Taylor's principles with new focus on the human components of systems. Lillian Gilbreth was to continue their work, …following Frank's death, into the 1970's. At about the same time, at Western Electric Co., Walter Shewhart was developing his own theories, concerning variation in materials, that led to their refinement in what we now know as statistical process control. Shortly after that, a young W. Edwards Deming was beginning his lifelong commitment to the application of statistics in continuous improvement of systems.

What do all of these people have in common? …they were pioneers in what is today known as industrial engineering. What they have in common is their study of human-centered engineered systems. This was the basis of our profession at its origin, … it is the basis of our profession today. In a sense, the industrial revolution has continued into the industrial evolution. …As other engineers foster advances through innovative new technologies, industrial engineers deal with those technologies in their implementation and use. As these technological advances are made, industrial engineering is evolving to keep pace with their use."

CONTENTS OF THE SITE: This site includes CQI software and tutorials, teachers’ exchange, Community Quality Electronic Network, Public Sector CQI information and E-mail discussion list files. It includes student projects, information about Deming’s Work and LINKS to many valuable sites including the National Center for the Workplace, The Benchmarking Exchange, the Industrial Engineering Home Page as well as Clemson’s Engineering Home Page. A Business Compass or ABS is a link that is a directory of Internet sites that contain business research information. The site also has slinks to NASA Quality Pages, Quality World, and links to TQM BBS, Tom Glenn’s collection of files, the Deming Electronic Network, CQI server Files and the Association for Quality and Participation

DESCRIPTION OF SITE: "Developments in Labor-Management Relations (DLMR) is a Bureau of Labor Statistics program which collects, maintains and produces a variety of information relating to labor management relations and collective bargaining."

MISSION: "The Bureau of Labor Statistics (BLS) is the principal fact-finding agency for the Federal Government in the broad field of labor economics and statistics. The BLS is an independent national statistical agency that collects, processes, analyzes, and

disseminates essential statistical data to the American public, the U.S. Congress, other Federal agencies, State and local governments, business, and labor. The BLS also serves as a statistical resource to the Department of Labor."

ADDRESS: http://internet.er.usgs.gov/feca/index.html

DESCRIPTION OF SITE: "The purpose of this document is to provide basic information concerning workers' compensation benefits under the Federal Employee's Compensation Act (FECA) and to answer commonly asked questions about the

program. The information is provided to assist employees and supervisors of the Department. Since every detail of the program cannot be addressed, employees are encouraged to seek additional information by contacting their servicing personnel or safety offices."

CONTENTS OF THE SITE: This site includes general information about FECA including the following: Are all work injuries covered under the FECA?, What is the definition of an "Occupational Disease or Illness, and Is there a maximum period of time during which an employee can receive compensation payments for wage loss? This site has seven sections that include FAQs, What if I am injured?, What are the supervisor’s responsibilities, What is the role of the Safety Officer, What is the role of the personnel officer and Penalties.

The site provides LINKS To further text concerning each topic and the supervisor’s role is spelled out in the following sites: "1.Make sure the employee gets medical treatment for the injury and understands that a CA-1 or a CA-2 must be completed. 2.The supervisor's portion of the CA-1 or CA-2 must be completed along with a DI-134 (accident report)and forwarded to the personnel or safety offices. 3.The supervisor is responsible for maintaining contact with an injured employee. 4.The supervisor should maintain a positive attitude with the employee. 5.The supervisor is responsible for developing light duty, modified work or alternative work assignments.

QUALITY: This site is rather narrow in scope but does provide a good study in assessing the Department of the Interior’s response to FECA.

ADDRESS: http://www.financenet.gov/

CONTENTS OF THE SITE: "FinanceNet is the Internet's home for public financial

FinanceNet is also the home for Vice President Gore's new International GovNews Project to provide a new open access to government information and citizen feedback worldwide." FinanceNet has over 100 LINKS to financial management resources including accounting, acquisition, Best Practices, Budget Net, Commerce Business Daily, Federal Internet Institute, Five Year Plans (Federal)Government Finance Resources, Procurement, the San Jose, CA, Finance Page, and Strategic Planning. This site has a wealth of information for individuals interested in Budgeting and Financial Management.

The site also covers Financial resources in the US Government, States, and International areas. Its topics include Jobs, Training, Slides, Survey, Best of the net, Feedback, Statistics, and Awards. Its links to the web include "Introduction to the WWW, Starting Points & Global Resources, Internet Search Tools, FTP Sites, Listservers and Access Tools LAN, UNIX & Firewall Help Sites Other Interesting Sites"

ADDRESS: http://www.glass-ceiling.com

DESCRIPTION OF SITE: "The Association for Gender Issues is a non-profit 501 ( C ) (3) organization based in Malibu, California. This organization has developed "the most comprehensive empirical data base ever collected about women on top management teams of the Fortune 500. We have data from an average of 217 of the Fortune 500 women from 1980-1995, and this data traces the percentage of women on top Management teams and also women on corporate boards of directors."

MISSION: This organization provides research on "glass-ceiling" and related subjects. Although access to the data requires membership, the organization provides an excellent reading list that would be of interest to people studying gender issues in the workplace.

The primary value of this site to a researcher who is not a subscriber is the extensive reading list that includes articles from the US Department of Education, Business Week, EEO in public education, and the Journal of Applied Psychology. Other articles cover The US Department of Labor’s Report on the Glass-Ceiling Initiative, and an article entitled Good for business: Making Full Use of the Nation’s Human Capital, also published by the Department of Labor.

ADDRESS: http://www.gsa.gov/aboutgsa.htm

MISSION: "We provide expertly managed space, supplies, services, and solutions, at the best value, to enable Federal employees to accomplish their missions. GSA is about great work environments--wherever government works, whether in an office building, a warehouse, a national forest, or a government car. In support of this mission, GSA provides workspace, security, furniture, equipment, supplies, tools, computers, and telephones. GSA also provides travel and transportation services, manages the Federal motor vehicle fleet, oversees telecommuting centers and Federal child care centers, preserves historic buildings, manages a fine arts program, and develops, advocates, and evaluates governmentwide policy."

CONTENTS OF THE SITE: The GSA was established in 1949 by section 101 of the Federal Property and Administrative Services Act in order to avoid "senseless duplication, excess cost, and confusion in handling supplies…and providing space."

The site provides information about the Federal Supply, Federal Technology, and Public Buildings Services as well as the Office of Governmental Policy and links to the GSA’s Regional Offices. The GSA’s Office of Government wide Policy works to develop policies and guidelines for government property, personal property, travel, acquisition, information technology, and electronic commerce. The Office of Acquisition Policy provides a management framework for the GSA and the Federal procurement system and helps to assure that the procurement system serves agencies in accomplishing their mission. The GSA’s Office of Acquisition Policy assures procurement systems which: reduces overhead, assures quality supplies and supports to federal managers, is efficient, timely and customer focused, serves the public interest assures that government business is conducted under high ethical standards. As in all government sites, the GSA has hundreds of LINKS that include information about government policy, asset management, accessibility standards, year 2000 IRM certificate programs, purchase of telecommunication systems and Policyworks, the government’s virtual library.

ADDRESS: http://janweb.icdi.wvu.edu/links/

DESCRIPTION OF SITE: "The Job Accommodation Network (JAN) is an international toll-free consulting service that provides information about job accommodations and the employability of people with functional limitations.

methods, devices and strategies. JAN preserves the confidentiality of communication between caller and consultant."

MISSION: " The mission of JAN is to assist in the hiring, retraining, retention or advancement of persons with disabilities by providing accommodation information."

The site also includes web tools that disseminate information on how to write accessible WebPages and a link that helps individuals with disabilities learn to explore the web. The site links to West Virginia for related sites including Higher Education home pages. There are also miscellaneous references for unique sites that don’t really fit any category. Visitors to this site are also given links to adding a link to JAN or suggesting new links that might be helpful.

QUALITY: "Few people have adequate information about the employability of individuals with disabilities and about job accommodation techniques. Before the Job Accommodation Network (JAN), there was no central resource to which one could turn for information on relevant options concerning job accommodations. This is a highly valuable and comprehensive website." This is an excellent site that provides useful information for both employers and persons with disabilities.

ADDRESS: http://www.lalabor.com/

CONTENTS OF THE SITE: This site, last updated in November of 1998 gives interesting articles and cases describing recent cases in California. Some of the LINKS include a transcript of a racial harassment case, a court ruling that individuals cannot be sued for any tort by a former employee, unless a statue says so, and the text of a new case that is a wonderful case study " A hospital uses an HR consultant to do a sexual harassment investigation." The consultant talks with the hospital’s attorney. Is the attorney-client privilege available to the hospital to protect documentation of talks between the consultant and the hospital attorney? Held:yes.

Other links refer to a case involving wrongful termination and whistleblowing There is also a full text summation of a Court of Appeal decision that by submitting fake papers to an employer undocumented workers do not loose their rights under the FEHA to bring sexual harassment claims, since the employer may have known or encouraged the use of fake papers. Another link directed at attorneys discusses the ninth Circuit in Duffield that holds that Title VII prevents the enforcement of arbitration clauses and follows the 1997 EEOC Policy on Mandatory Arbitration Of Civil Rights Claims. The site contains the 1998 US Supreme Court Decisions on Sexual Harassment.

ADDRESS: http://policyworks.gov/

DESCRIPTION OF SITE: "The Office of Governmentwide Policy (OGP) was created

on December 20, 1995, to consolidate all of GSA's governmentwide policy-making activities within one central office. These include the Federal government's strategies to acquire $200 billion a year in goods and services, the $8 billion a year spent on government travel, and the tens of billions of dollars spent each year on internal administrative management systems."

The OGP is " working to re-engineer the traditional policy development model to emphasize collaborative development. The new model calls for involvement of other federal agencies, the private sector, interested parties, and other stakeholders from the

MISSION: The mission of the Office of Governmentwide Policy is "to ensure that governmentwide policies allow and encourage agencies to develop and utilize the

best, most cost effective management practices for the conduct of their specific programs."

ADDRESS: http://www.quality.co.uk/quality/hometext.htm

MISSION: This site is designed to market training for Quality Management registration to ISO 9000 throughout the world. ISO is a non-governmental organization established in 1947. "The mission of ISO is to promote the development of standardization and related activities in the world with a view to facilitating the international exchange of goods and se5rvices, and to developing cooperation in the spheres of intellectual, scientific, technical, and economic activity. ISO’s work results in international agreements, which are published as International Standards. P. Griffin & Associates assist companies in acquiring a reputation for consistency, reliability, value for money, and good customer service." Although the site seems directed to the private sector, many of its resources are valuable to organizations in the public sector.

ADDRESS: http://www.npr.gov/library/

MISSION: The Mission for the National Partnership for Reinventing Government is simply "In time for the 21st century, reinvent government to work better, cost less, and get results Americans care about."

DESCRIPTION OF SITE: "Vice President Gore presents the first report on

reinventing government to the President on September 7, 1993. The National Partnership for Reinventing Government (formerly the National Performance Review) is the longest running and most successful government reform effort in history." putting customers first. The purpose of this initiative is to: cut red tape, empower employees to get results and to cut back to basics.

Measure our successes by customer satisfaction. This site is a demonstration of the government’s initiative in Quality Management Techniques and was last updated on September 14, 1998

CONTENTS OF THE SITE: This is a rich site with perhaps the most LINKS I have found. Its major publications are Businesslike Government: Lessons Learned from America’s Best Companies, The Blair House Papers, Access America, and Getting Results Through Learning. This site contains links to issues that include Benchmarking, Customer Service Standards, Government Performance and Results Act, Information Technology, OMB, Reinventing Government as well as seven pages of links and resources. It also links to an publication Three Federal Programs Win Innovations in Government Award, along with applications for 1999, Reinvention Express, President Signs Law Establishing First Performance-Based Organization, and VP Gore’s Plain Language Award for clarifying and streamlining a 194-word rule on government-sponsored travel down to 45 words. It has information on Managing for Results, Partnerships, High Impact Agencies, and Conversations with America.

DESCRIPTION OF SITE: "The Stanford Learning Organization Web (SLOW) is an informal network of Stanford researchers, staff, and students along with colleagues and friends from the corporate world interested in the nature and development of learning organizations."

MISSION: "This resource list derives in part from the recommended reading lists for CTL 180 Breakthrough Learning and for CTL 182 Creating a Learning Organization taught by Dr. James Milojkovic in the Center for Teaching and Learning at Stanford University."

CONTENTS OF THE SITE: This site provides resources from the recommended reading lists for CTL 182 Creating a Learning Organization taught by Dr. James Milojkovic in the Center for Teaching and Learning at Stanford.. They include articles from the Harvard Business review including Good Communication that Blocks learning and Teaching Smart People How To Learn from the Harvard Business review as well as articles from Peter Senge’s Journal for Quality and Participation. Other articles include The Theory of Business, by Peter Drucker in the Harvard Business Review and The Spiritual Dimension of the Learning Organization from Management Education and Development. Other articles include works of D.M. Weston, D.H. Kim and I. Nonaka who wrote an article for the Harvard Business Review The Knowledge-Creating Company. The site also lists selected books including : Transformative Learning, Knowledge Creation, Complexity Theory (Introductory), Direct References to the Learning Organization, and Selected books by Chris Argyris. The site also has links to resources for videos including The Transformation of Man, Art Meets Science and Spirituality in a Changing Economy and David Bohm.

The site contains a link to Recommended reading on Senge’s Five Disciplines and LINKS To Ideas On "Learning Organizations" The "What", "Why", "How", and "Who"

ADDRESS: http://www.interlog.com/~theedge/

MISSION: "A diversified consultancy providing expertise in the development and implementation of corporate harassment policies. The Edge provides a broad range of services including training, ongoing advice on issues as they arise, mediation, and adjudication. For those complaints that are too controversial or difficult to be dealt with internally, the Edge provides professional investigation services. The Edge also works in the area of strategic communications and media relations."

CONTENTS OF THE SITE: "The Edge provides a full range of training and consulting services including: sexual harassment, investigation, mediation, adjudication, anti-racism and diversity management." This site, located in Canada, offers a comprehensive discussion of methods of dealing with issues related to prevention, training, and crisis control regarding sexual harassment in the workplace.

The Edge publishes a quarterly newsletter providing subscribers with information about managing internal complaints. The Sexual Harassment Policy Update is a quarterly publication of the Edge Quality/Communication Consultants. The Edge provides an Eight Point Guide to Providing Accommodation. Its strategic communications work focuses on helping employers interact with the media – either by training or consultation in methods of dealing with the media as well as representation of organizations in developing crisis communication plans.

ADDRESS: http://ncinfo.iog.unc.edu

DESCRIPTION OF SITE: NCINFO is the server for the Institute of Government at The University of North Carolina at Chapel Hill. "This site provides access to the resources of the Institute of Government, the largest and most diversified of the university-based governmental training and research organizations in the United States. NCINFO was developed in partnership with the North Carolina Association of County Commissioners and the North Carolina League of Municipalities. From here, you can connect to many local, state, and federal government information resources."

MISSION: "The Institute of Government is the largest and most diversified

United States. Moody’s bond-rating service has commended the Institute’s "rigorous and highly respected certification programs," calling it "a university for public officials." Similar institutes in Georgia and New York have modeled themselves after North Carolina’s program, which attracts continuing national and international interest.

Local and state officials in North Carolina have relied on the Institute of Government since 1931 to help them hone the skills needed to conduct public business and to provide expert opinion on difficult issues."

CONTENTS OF THE SITE: "The NCINFO Web site maintained by the Institute carries general information on courses and publications, weekly updates of Institute activities, selected articles of interest, and timely information on legislation and the status of bills in the General Assembly. NCINFO also features extensive links to home pages for city and county governments, state and federal agencies, and local government functional areas including planning, finance, and management."

"This home-page provides links to the following: Institute of Government | N.C. Local Government | N.C. State Government | Other State and Local Governments | U.S. Government |UNC-CH | Other Resources | Resources about the Internet

Clerk-Net | FODG | Legislative Reporting Service | LGLAW | Master of Public Admin’n | Municipal & County Admin’n | NCAAO |NCACC | NCACDSS | N.C. City & County Management Assoc. | N.C. Gov’t Finance Officers Assoc. | N.C. Local Gov’t Budget Assoc. | N.C.Managers listserv | NCLGISA | NCLM | N.C. Local Gov’t Purchasing & Contracting | N.C. Planners | Performance Measurement Project |

N.C. Registers of Deeds | Summer Intern Program"

MISSION : "While daily providing the American public up-to-date employment information, OPM ensures that the nation's civil service remains free of political influence and that federal employees are selected and treated fairly and on the basis of merit. OPM supports agencies with personnel services and policy leadership including staffing tools, guidance on labor-management relations, preparation of government's future leaders, compensation policy development, and programs to improve workforce performance. The agency manages the federal retirement system, as well as the world's largest employer-sponsored health insurance program serving more than nine million federal employees, retirees and their family members." ¹

CONTENTS OF THE SITE : ● Index, ● What's Hot, ● What's New, ◎ Events, ◎ Federal Register, ◎ FERS Election, ◎ News, ◎ Reimbursable Services, ◎ USA Jobs, ◎ Veterans, ◎ What is OPM?, ◎ Contacting US.

This web site has enough information both in terms of qualitative and quantitative data. In addition to comments which are required on today’s web sites, e.g. FAQs, Search Engine, and Help, there is also unique information such as descriptions of current controversial issues and daily events with The Federal Register Documents. Furthermore, as a practical use for this web site, those who are seeking a job in the public agency can also visit the job posting site.

LINKS : There are also relatively few links to outside the OPM. This may be because the OPM primarily deals with domestic public personnel issues in the U.S.A. For example, ■ National Partnership for Reinventing Government ( http://www.npr.gov/ ) ■ White House (http://www.whitehouse.gov/WH/Welcome.html ) etc.

MISSION : "The General Accounting Office is the investigative arm of the Congress and is charged with examining all matters relating to the receipt and disbursement of public funds. The General Accounting Office (GAO) was established by the Budget and Accounting Act of 1921 (31 U.S.C. 702), to independently audit Government agencies. The General Accounting Office is the investigative arm of the Congress and is charged with examining all matters relating to the receipt and disbursement of public funds. Over the years, the Congress has expanded GAO's audit authority, added new responsibilities and duties, and strengthened GAO's ability to perform independently. The Office is under the control and direction of the Comptroller General of the United States, who is appointed by the President with the advice and consent of the Senate for a term of 15 years."²

CONTENTS OF THE SITE : ● GAO Reports and Testimony, ● Comptroller General Decisions and Opinions, ● Reports on Federal Agency Rules, ● GAO Policy/Guidance Publications, ● Special Publications, ● GAO FraudNET, ● About GAO, ● The Cost Accounting Standards Board Review Panel, ● What's New

LINKS : One of the characteristic features of this site is that it doesn’t have any links outside the GAO. This is partly because the GAO is an independent investigative institution. ■ United States Government Printing Office

( http://www.access.gpo.gov/su_docs/indes.html )

MISSION : "The International Personnel Management Association (IPMA) was established in 1973, through the consolidation of the Public Personnel Association, founded in Chicago in 1906, and the Society for Personnel Administration, founded in Washington, DC in 1937." ³ The IPMA’s mission is "to provide professional human resource management leadership, education, information, and representation services to advance organizational objectives and quality in the public sector. IPMA is a non-profit membership organization for agencies and individuals in the public sector human resources field, and others interested in the Association's objectives. Over 5,500 members are located in federal, state and local governments throughout the United States and oversees."³

There are various kinds of specialists who are independently responsible for issues such as Total Quality Management and Sexual Harassment. In addition, through the publication page, we can access other personnel management publishers such as Public Personnel Management and its journals as well as the IMPA’s Newsletter. We can also get global information about conferences schedules or reviews related to public personnel management. From a practical point of view, this site also offers personnel training information including videos, programs and job postings of public personnel departments.

MISSION : "The Bureau of Labor Statistics (BLS) is the principal fact-finding agency for the Federal Government in the broad field of labor economics and statistics. The BLS is an independent national statistical agency that collects, processes, analyzes, and disseminates essential statistical data to the American public, the U.S. Congress, other Federal agencies, State and local governments, business, and labor. The BLS also serves as a statistical resource to the Department of Labor. With the strongest commitment to integrity and objectivity, the BLS will be premier among statistical agencies, producing impartial, timely, and accurate data relevant to the needs of our users and to the social and economic conditions of our nation, its workers, and their families." ⁴

MISSION : "Founded in 1914, the International City/County Management Association (ICMA) is the professional and educational association for more than 8,000 appointed administrators and assistant administrators serving cities, counties, other local governments, and regional entities around the world. ICMA's membership also includes directors of state associations of local governments, other local government employees, members of the academic community, and concerned citizens who share the goal of improving local government. Whether you are an ICMA member or an individual with an interest in local government management issues, when you visit ICMA’s new ‘electronic office,’ you will gain access to valuable documents, program information, upcoming events, and related local government Web sites. You can also visit ICMA’s Bookstore & More (bookstore.icma.org). " ⁵

CONTENTS OF THE SITE : ● What's New, ● Programs & Resources, ● About ICMA, ● News Calendar, ● Corporate Partners, ●Other Sites, ● Publications, ● Affiliates, ●Members' Corner, ● Contact Us

EVALUATION OF THE SITE : Through the ICMA membership, one can access the National League of Cities (NLC), or Public Technology, Inc.(PTI), and also join over 1800 other local government officials who have been sharing information in this private forum. It is interesting that there are some private ICMA-affiliated corporate such as American Express. Thus, this site provides unique information on local government thorough the unique ICMA’s activities.

MISSION : "Hudson Institute is an internationally recognized public policy research organization that forecasts trends and develops solutions for governments, businesses and the public. Founded in 1961 by the late Herman Kahn, the Indianapolis-based not-for-profit 501(c)(3) organization has more than 70 researchers and employees at eight offices across the world. Unlike most public policy institutions, Hudson is strong in both domestic and international issues. Its Midwest location offers a clear advantage point on the grassroots of American society while its satellite offices help develop and communicate its findings and messages to national and international businesses and governments. Hudson Institute advocates and implements a practical approach to public policy research. Such efforts require going into the field to complete research and offering technical assistance to various industries and institutions. Hudson is a nonpartisan futurist organization that is known for its healthy skepticism of conventional wisdom and its guarded optimism about solving tomorrow’s problems today."⁶

CONTENTS OF THE SITE : ●About Us, ●What’s New!, ●User Survey, ●Publications, ●Special Events, ●Policy Centers, ●Links, ●Join Us

They have some centers for specific current issues, and one of which is the workforce development center. The internationally famous research paper, "Workforce 2000", which has been revised to "Workforce 2020", describes demographic changes of American labor force.

EVALUATION OF THE SITE : Because of its broad commitment to both business and government, and domestic and international issues, this web site offers invaluable information to us. It is also very unique point that the HI strategically conducts a user survey on this web site as a way to collect information. By the way, we can read online "American Outlook Magazine" which includes business & the economy, social concerns, and international relations.

MISSION : "Public Administration Review is a journal for practitioners, scholars, teachers, and trainers interested in the public sector and public sector management. With lively book reviews, informative columns on the law, and a wide range of articles from AIDS in the workplace and insurance problems to reinventing government and contracting, PAR is exciting to read and an indispensable resource. Articles identify and analyze current trends, provide a factual basis for decision making, stimulate discussion, and make the literature in the field available in an easily accessible format." ⁷

LINKS : ■ National Association of School of Public Affairs and Administration

EVALUATION OF THE SITE : On the web site, one can submit an article of his/her own. For those who seek an opportunity to submit an article in the public administration field, this is a golden opportunity. In addition, we can participate in the online discussion about issues from PAR articles and reviews. Through the real interaction with other professionals, we can enhance the knowledge and information for public administration. This is also a valuable opportunity to express one’s opinion on a certain issue.

MISSION : "The American Society for Public Administration (ASPA), established in 1939, is the largest and most prominent professional association in the field of public administration. With a diverse membership composed of more than 10,000 practitioners, teachers and students, ASPA has emerged as the focal point for intellectual and professional interaction, thereby serving as the principal arena for linking thought and practice within the field of public administration." ⁸ Each section such as personnel administration and labor relations offers an opportunity by letting members or professionals interacting each other.

CONTENTS OF THE SITE : ● Members Help Members, ● Membership Information, ● Join ASPA Online, ● Chapters/Sections, ● 1999 National Conference, ● The Recruiter Online, ● PA Times Online, ● PAR Online, ● What’s New, ● Research, ● Links

By dividing regions geographically into chapters, and dividing public management issues into sections such as The Section on Personnel Administration and Labor Relations or The Section on Ethics, this site offers an opportunity to meet and interact various kinds of professionals nationally and internationally. Moreover, this site has job information for universities as well as for governmental agencies. We can also access to the online Journal, "Public Administration Review" from this web site.

MISSION : "The National Public Employer Labor Relations Association (known by its acronym "NPELRA") is a nationwide organization of over 2,000 public sector professionals employed by federal, state, and local governments, school and special districts. NPELRA's members represent public employers in a wide range of areas, from employee-management contract negotiations to working with arbitrators under grievance and arbitration procedures. NPELRA strives to provide its members with high-quality, progressive labor relations advice that balances the needs of management, employees, and the public. NPELRA also works to promote the interests of public sector management in the judicial and legislative arenas and to provide opportunities for networking among members by establishing state and regional organizations throughout the country."⁹

MISSION : "The International Civil Service Commission (ICSC) is an independent expert body established by the United Nations General Assembly. Its mandate is to regulate and coordinate the conditions of service of staff in the United Nations common system (see below), while promoting and maintaining high standards in the international civil service. The Commission is composed of fifteen members who serve in their personal capacity. They are appointed by the General Assembly for four-year terms, with due regard for broad geographical representation. The Chairman and the Vice-Chairman are full-time members and are based in the ICSC secretariat in New York. The full Commission meets twice a year. The Commission’s mandate covers all facets of staff employment conditions, but the type of action it is empowered to take in a specific area is regulated under its statute." ¹⁰

LINKS : Unfortunately, because only aims to provide information on the personnel system only within the U.N., we cannot link outside this web site. ■ World Bank Travelers Health Information Center ( http://www-hsd.worldbank.org/bugbyte/ )

MISSION : "The U.S. Equal Employment Opportunity Commission (EEOC) was established by Title VII of the Civil Rights Act of 1964 and began operating on July 2, 1965. The EEOC enforces the principal federal statutes prohibiting employment discrimination, including: Title VII of the Civil Rights Act of 1964, …and Section 501 of the Rehabilitation Act of 1973, as amended, which prohibits employment discrimination against federal employees with disabilities. The EEOC carries out its work at headquarters and in fifty field offices throughout the United States. Individuals who believe they have been discriminated against in employment begin our processes by filing administrative charges. Individual Commissioners may also initiate charges that the law has been violated." ¹¹

LINKS : ■ U.S. Department of Labor (http://www.dol.gov/) ■ ADA Information at the Department of Justice (http://www.usdoj.gov/crl/ada/adahom1.htm) ■ Americans with Disabilities Act Document Center (http://janweb.icdi.wvu.edu/kinder/) ■ Americans with Disabilities Act Technical Assistance (http://www.adata.org/) ■ U.S. Bureau of the Census (http://www.eensus.gov/) ■ U.S. Merit Systems Protection Board (http://www.access.gpo.gov/mspb/ )

MISSION : "Established by the Civil Service Reform Act of 1978, the Board serves as guardian of the Federal Government's merit-based system of employment, principally by hearing and deciding appeals from Federal employees of removals and other major personnel actions. The Board also hears and decides other types of civil service cases, reviews significant actions and regulations of the Office of Personnel Management, and conducts studies of the merit systems. The Board assumed the employee appeals function of the Civil Service Commission and was given additional functions as well." ¹²

LINKS : On the link site, we can visit other web sites that contain information on MSPB or its case histories. ■ Potomac Systems, Inc (http://www.feds.com/) ■ FPMI Communications, Inc. (http://www.fpmi.com/MSPB/MSPBhomepage.html) ■ Georgetown University Law Center Library (http://www.ll.georgetown.edu/Fed-Ct/cafcd.html) ■ Public Administration Forum (http://www.paf.org/) ■ Emory University School of Law Library (http://www.law.emory.edu/fedcircuit/) ■ Dewey Publications, Inc. (http://www.deweypub.com/)

MISSION : "Established in 1978, the Employee Benefit Research Institute (EBRI) is the only nonprofit, nonpartisan organization committed to original public policy research and education on economic security and employee benefits. The Institute's mission is to advance the public's, the media's and policymakers' knowledge and understanding of employee benefits and their importance to our nation's economy. EBRI began because a few people believed that the country needed a ‘think tank’ that would focus on employee benefits and related issues of economic security. It has evolved into the most authoritative and highly respected public policy research organization on these topics in the nation. EBRI's commitment to disseminating facts and figures has earned it widespread regard as an organization that ‘tells it like it is.’ EBRI has maintained its dedication to "the facts," even if the facts are sometimes hard to digest." ¹³

CONTENTS OF THE SITE : ● About EBRI, ● Benefit fundamentals, ● Fellows, ● How To join EBRI, ● Media, ● Members Only, ● Program, ● Publications, ● What’s New

LINKS : It is amazing that this site has links to over 120 web sites regarding the Social Security program. These include information on background and basics of the program, Social Security Reform Bills, and readings on Social Security Reform. ■ United States Congress (http://www.access.gpo.gov/congress/icreport/) ■ Pensions & Investments (http://www.pionline.com/index.html) ■ American Savings Educational Council (http://www.asec.org/) ■ U.S. House of Representatives

(http://icreport.house.gov/index.html)

EVALUATION OF THE SITE : On the Benefit Fundamentals’ site, the EBRI offers a concise, basic explanation of employee benefit programs in the private and public sectors. Because they are summarized clearly even for beginners, this study covers all important issues from health insurance to pension plans and from retirement planning to dependent care programs. Each chapter also describes the history of the programs, their design and structure, and reviews related to legislation and regulations.

MISSION : "The Society, a non-profit, non-partisan professional and technical organization, has as its main objective: Promoting improvements in Federal and other personnel management systems, methodologies and institutions, emphasizing not only compensation management, job analysis/evaluation, staffing and organization design, but all human resources areas. We develop and deliver training using a variety of techniques, some tailored to an agency's specific needs. Publish articles and other professional material of interest to the membership. Maintain relationships and co-sponsor activities with other professional groups, and government organizations, including those of foreign countries. Provide networking, job referrals and other professional development activities to keep members up-to-date on the latest trends, developments and opportunities in their fields." ¹⁴

The C&C provides various kinds of courses regarding human resource management. Some are related to legal issues such as the Fair Labor Standards Act or the Federal Employees Pay Act, and others are related to management issues such as reduction in force or qualification analysis. On the events site, there are some color pictures of the members’ faces. This may be partly because the conferences are a very important means for the C&C to introduce their activities and the board members visually.

LINKS : ■ G. Neil Companies (http://www.gneil.com) ■ General Schedule Leader Grade Evaluation Guide (http://www.opm.gov/fcdclass/html/whatshot.htm)

■ International Personnel Management Association (http://www.ipma-hr.org) ■ A Federal Employee’s Survival Guide (http://safetynet.doleta.gov/) ■Public Employees Roundtable (PER) (http://www.patriot.net/users/permai)

MISSION : "Founded in 1977, American Productivity & Quality Center is a nonprofit education and research organization supported by more than 550 founders, Clearinghouse designers, and members. We work with organizations in a variety of fields, including manufacturing, service, healthcare, labor, government, and academia. We research new methods for improvement, disseminate our findings, and provide critical services to facilitate positive change. The American Productivity & Quality Center (APQC) helps enterprises manage change, improve processes, leverage knowledge, and increase performance by becoming more agile, creative, and competitive. These pursuits require high-quality information, strategies, skills, knowledge, experience, contacts, and best practices. We provide them. Hundreds of leading enterprises rely on us for access to best practices, research services, benchmarking studies, networking, education programs, publications, events and more--enabling companies to break out of conventional thinking and excel with best practices." ¹⁵

MISSION : "The International Labour Organization is the UN specialized agency which seeks the promotion of social justice and internationally recognized human and labour rights. It was founded in 1919 and is the only surviving major creation of the Treaty of Versailles which brought the League of Nations into being and it became the first specialized agency of the UN in 1946. It provides technical assistance primarily in the fields of vocational training and vocational rehabilitation; employment policy; labour administration; labour law and industrial relations; working conditions; management development; cooperatives; social security; labour statistics and occupational safety and health. It promotes the development of independent employers' and workers' organizations and provides training and advisory services to those organizations."¹⁶

CONTENTS OF THE SITE : ● What's New, ● About the ILO, ● International Labour Standards & Human Rights, ● Information Services, ● Conference, ●Governing Body & Meetings, ● Programmes, ● Official Web Site Locator for the United Nations System of Organizations

MISSION : "The National Academy of Public Administration is an independent, nonpartisan organization chartered by Congress to assist federal, state, and local governments improve their effectiveness, efficiency, and accountability. For more than 30 years the Academy has met the challenge of cultivating excellence in public management and administration. Federal agencies, Congress, state and local governments, and education and philanthropic institutions frequently seek the Academy's assistance in addressing both short-term and long-term challenges--including budgeting and finance, alternative corporate structures, performance measurement, human resources management, information technology, devolution, strategic planning, and managing for results. "¹⁷

CONTENTS OF THE SITE : ● Homepage, ● About the Academy, ● Current Projects, ● Publications, ● Program Concentrations, ● Search (future)

LINKS : From the center’s site, we can also link to a site for use by the human resources community on the internet worldwide. The NAPA as a whole has three major links to professional organizations, academic institutions, and policy organizations.

EVALUATION OF THE SITE : The NAPA has been undertaking projects based on the issues such as "connecting people and ideas" or "devolution and federal-state partnerships".

NAME OF SITE: (17) International Federation of Training and Development Organizations

MISSION : "IFTDO is a worldwide network committed to identify, develop, and transfer knowledge, skills and technology to enhance personal and organizational growth, human performance, productivity, and sustainable development. IFTDO is an accredited Non-Government Organization to the United Nations Department of Public Information in New York and the UN's International Labour Organization in Geneva, helping to insure that members' voices are heard by international policy makers influencing outcomes in human development. " ¹⁸ IFTDO's service is "to advance education for the public benefit throughout the world by promoting and assisting in the promotion of planned processes to achieve effective performance by individuals of tasks and activities designed to enable them to realise their abilities in coping with the work of life."¹⁸

CONTENTS OF THE SITE : ● Chair's Welcome, ● Introduction to IFTDO, ● IFTDO World Human Resource, ● Directory, ● IFTDO's Future Conferences, ● IFTDO Member Organizations, ● Conferences, ● International Organization Events, ● Articles of Interest, ● Listing of Board Members, ● Application for Membership, ● Announcements, ● Hot Links to Member Organizations

For example, it holds world conferences, and the exhibitions offers conferences on human resource management and development in many countries such as Ireland, Singapore, United Kingdom etc.. In addition, we can obtain information on workshops held by the World Bank from this site. Although there are few publications by the IFTDO, its loss leader, "The World Human Resource Directory" will be available to its members.

EVALUATION OF THE SITE : The IFTDO plays a unique role in the field of human resource management. As we can see from the diversified board members, it acts literally world-wide. The objective is to offer opportunities, to learn about current situations in human resource issues, to network, and to market one’s own ideas. Thus, for those who want to know what is happening in human resources in other countries, this site is excellent.

MISSION : "The Society for Human Resource Management is the leading voice of the human resource profession, representing the interests of more than 100,000 professional and student members from around the world. SHRM provides its members with education and information services, conferences and seminars, government and media representation, and publications that equip human resource professional for their roles as leaders and decision makers within their organizations." ¹⁹

CONTENTS OF THE SITE : ● Buyer’s Guide, ● Chapter Directory, ● Conferences, ● Diversity Initiative, ● Education Products, ● Government Affairs, ● HR Job Openings, ● HR Links, ● HR Magazine, ● HR News Online, ● HR Talk, ● Information Center, ● Issues Program, ● Survey Program, ● Learning System, ● Member Services, ● Press Room, ● Seminars, ● Student Services, ● White Papers, ● BNA Reports, ● CCH State Law Updates, ● Performance Reviews, ● Job Descriptions

The SHRM provides a wide range of services regarding human resource management. For example, one can find an information center, annual conference & exposition information, a member match, training programs, student services, consultant directory, nation-wide HR job openings, its publications, "HR magazine", etc on this site.

EVALUATION OF THE SITE : As both an academic and practical information resource, this web site is very interesting and useful for both beginners and professionals. In addition, on the "Institute For International Human Resources" site, we can obtain international information on human resource management. For those who are interested in human resource issues in the public sector, one can visit "Government Affairs". We can acquire information on legislation and proposed regulations on human resources management.

SERVICES : "Founded in 1962, the International Society for Performance Improvement (ISPI) is the leading international association dedicated to improving productivity and performance in the workplace. ISPI represents more than 10,000 international and chapter members throughout the United States, Canada, and 40 other countries. ISPI's mission is to improve the performance of individuals and organizations through the application of Human Performance Technology. Assembling an Annual Conference & Expo and other educational events like the Institute, publishing books and periodicals, and supporting research are some of the ways ISPI works toward achieving this mission." ²⁰

The mission of the ISPI is to improve the human development of an organization, so we can obtain practical information and programs regarding workforces performance improvement this web site. One of the unique programs of the ISPI is that they give the "Award of Excellence" based on topics such as outstanding performance technology in the community or outstanding instructional communication. Actually, we can obtain short descriptions of the real cases of the award winners. Also, as a practical use of this site, there are job postings particularly related to instructional design/development or training/education management.

LINKS : ■ Prism Performance Systems (http://www.prismperformance.com)

■ Instructional Design Group Inc (http://www.idg-online.com) ■ MMHA The Managers' Mentors Inc (http://www.mentors-mmha.com) ■ Triad Performance Technologies (http://www.triadperform.com)

EVALUATION OF THE SITE : The objective is to enhance the productivity among the members and facilitate interaction among the members in the real world. Especially, by focusing on the "Human Performance Technologies", they offer a systematic approach for personnel performance improvement.

Address: http://www.all-biz.com/winning/

Contents of site: Winning associates contains useful articles that are related to many aspects of personnel management such as …

• Age discrimination.
• The concept of at will employment
• Employee relations
• Human relations
• Interviewing techniques
• Job descriptions
• Downsizing
• Performance evaluation

Address: http://www.careerlhh.com/

Address: http://www.urban.org/index.htm

Mission: "The Urban Institute is a nonprofit policy research organization established in Washington, D.C., in 1968. The staff investigates the social and economic problems confronting the nation and government policies and public and private programs designed to alleviate them. The Institute's objectives are to sharpen thinking about society's problems and efforts to solve them, improve government decisions and their implementation, and increase citizens' awareness about important public choices."

Contents of site: It contains publication by Mary O. Furner, a Professor of History at the University of California, Santa Barbara titled "Antistatism and Government Downsizing: An

Historical Perspective." It broadly explains the cycles of antistatism and government downsizing and discussed the issue from historical perspective.

Address: http://www.govexec.com/

Mission: GovExec.is government's business news daily and the premier Web site for federal managers and executives. "Government Executive's essential editorial mission is to cover the business of the federal government and its huge departments and agencies--dozens of which dwarf the largest institutions in

the private sector. We aspire to serve the people who manage these huge agencies and programs in much the way that Fortune, Forbes, and Business Week serve private-sector managers."

Address: http://www.impomag.com/Index.htm

Mission: "Industrial Maintenance & Plant Operation is a monthly magazine with a readership of

with environmental regulations."

Address: http://www.zigonperf.com/about.htm

Address: http://www.psmpc.gov.au/

Mission: "The corporate mission of the PSMPC is to promote, support and model excellence in people management so as to provide the best possible public service for the Government and people of Australia. In line with this mission, the PSMPC sees its role as articulating and defending the ethos of the public service; contributing to the collective leadership of the public service; working in partnership with public sector agencies; providing external review of public sector decisions; facilitating continuous improvement; and acting as a repository of best practice in people management. Its corporate goals are to apply merit, fairness and equity; to demonstrate a high standard of professional and ethical behavior; to develop and maintain high quality leadership; to promote best practice in people management; to recognize, deploy and develop the diverse skills of all its people; and to improve the efficiency and effectiveness of the PSMPC."

Address: http://www.dscs.state.la.us/

Mission: "To develop and administer human resource practices that enable employees and organizations to provide cost effective, quality services in a manner that is consistent with Article X of the

sector."

Address: http://www.equalopportunity.on.ca/

Address: http://www.ilr.cornell.edu/

Mission: "The mission of the Cornell/PERC Institute on Conflict Resolution is to educate practitioners, users, teachers, and students of the field of conflict resolution through the following endeavors: research; collection and dissemination of information; public and private assistance; graduate and undergraduate curriculum development; and, training programs."

Address: http://supct.law.cornell.edu/supct/index.html

Address: http://www.cudenver.edu/

Mission: "The mission of the Graduate School of the University of Colorado at Denver (UCD) is to facilitate and enhance the educational experiences and opportunities for all graduate students and to

encourage excellence in research, creative and scholarly work."

Address: http://www.performance-appraisal.com/home.htm

Mission: "The operators of this website - Archer North & Associates - are professional human resource

This is the most comprehensive performance appraisal site in the world. It is our intention to retain that distinction."

Address: http://www.cato.org/home.html

Mission: "the Cato Institute is a nonpartisan public policy research foundation headquartered in Washington, D.C. The Institute is named for Cato's Letters, libertarian pamphlets that helped lay the philosophical foundation for the American Revolution. The Cato Institute seeks to broaden the parameters of public policy debate to allow consideration of more options that are consistent with the traditional American principles of limited government, individual liberty, and peace."

Address: http://gopher.law.cornell.edu/

Mission: "The Legal Information Institute at the Cornell Law School (or LII) was established in July 1992 by Peter Martin and Tom Bruce. The Institute aims to explore new ways of distributing legal documents

having to do with computer-based dissemination of or communication about law."

Contents: "The laws primarily deal with the relationship between employers and unions. Labor laws grant

governed by the regulations and decisions of administrative agencies."

Address: http://www.flra.gov/

Mission: "The Federal Labor Relations Authority (FLRA) is an independent agency responsible for

administering the labor-management relations program for 1.9 million Federal employees world-wide, approximately 1.1 million of whom are exclusively represented in 2,200 bargaining units. Its mission is to promote stable and constructive labor-management relations that contribute to an efficient and effective government. The FLRA was established by the Civil Service Reform Act of 1978. It is charged with providing leadership in establishing policies and guidance relating to Federal sector labor-management relations and with resolving disputes under and ensuring compliance with Title VII of the Civil Service Reform Act of 1978, known as the Federal Service Labor-Management Relations Statute (Statute)."

Address: http://www.aboud.com/

Mission: "Antone Aboud Associates, Inc. is a management training and consulting firm with over 25 years of experience in the following areas: Dispute Resolution Investigations/Risk Management, Labor Relations, Human Resource Management Performance Appraisal and Meeting/Project Facilitation. In addition to consulting interventions, we conduct a variety of Training Programs."

Address: http://www.aetc.af.mil/

Mission: "This Government Computer System is provided as a public service by the Air Education and

Training Command. It is intended for use by the public for viewing and retrieving information"

Address: http://www.kmm.com/

Mission: "specializes in the practice of labor and employment law for management clients. The firm maintains offices in New York City and San Francisco. Our practice covers all areas of labor and employment law, including collective bargaining and arbitrations; National Labor Relations Board proceedings; injunction proceedings in federal and state courts; trial court and appellate court litigation relating to traditional labor matters, discrimination claims, and wrongful or abusive discharge claims; and advice on problems arising under both federal and state labor law including such statutes as the National Labor Relations Act, the Fair Labor Standards Act, the Occupational Safety and Health Act, Title VII of the Civil Rights Act, the Age Discrimination in Employment Act, the Americans With Disabilities Act, and the Employee Retirement Income Security Act. Our firm is committed to the concept of preventive law."

Address: http://now.org/index.html

Mission: "The National Organization for Women Foundation was established in 1986 as a 501(c)(3) tax-deductible education and litigation organization allied with the National Organization for Women, the

largest feminist organization in the United States, with its national offices in Washington, D.C. and affiliates across the country. The NOW Foundation advances women's rights and promotes the goal of equality in the United States and around the world through education, litigation, advocacy, networking, conferences, publications, training and leadership development."

ADDRESS: http://edpa.coled.umn.edu/LeadershipAcademy/Default.htm

EVALUATION: The site is provided by the University of Minnesota Leadership Academy, which is a doctoral studies program preparing leaders in Education and Human Development. This site provides various information related to leadership and education. Among them, "Database of Annotated and Categorized Bibliographies on Leadership" provides information and journal articles relating to all aspects of educational leadership. Because it is classified into various topics associated with leadership, it is easy for you to access what you want.

ADDRESS: http://www.aspeninst.org/

• What’s New
• Policy Programs
• Seminar Programs
• Publication Center
• About the Aspen Institute
• The Aspen Institute Mail Center
• Search The Aspen Institute Web Site

EVALUATION: This site provides future leaders with the know-how, such as a textbook. It is comprised of a lot of suggestions according to situation, and tells how to behave in the situation as a manager. In this sense, it is unique and different from ordinary type of articles.

ADDRESS: http://www.advancingwomen.com/awl.html

EVALUATION: The site is provided by IPRO, which is an expert in defending and improving the quality of healthcare. This site provides integrated information for employees about benefit plans. Especially, "News and Noteworthy" provides various information associated to present situation of healthcare management. So we can approach the up-to-date trend of the category.

ADDRESS: http://www.eqp.org/

EVALUATION: The site is provided by Employer Quality Partnership. This site has been designed to help employees, employers, and the self-employed understand the issues and the resources for Navigating the Health Care System. The goodness of this site is that it provides general knowledge about healthcare from aspects of not only employees but also employers. For example, as for employers, what types of healthcare plan should employers choose? In the case, what should they consider? How should they promote their employees’ good health? And how should they influence the health plan? About these maters, this site will provide various and useful information.

EVALUATION: The most useful information related to sexual harassment is located in the homepage of "Discrimination and sexual harassment in USAF (AIR FORCE) in this site. This provides the following information: Military workers may search this site for information on Air Force policy and position on sexual harassment. It is useful for those striving to maintain and promote a respectable working environment and learn the official roles and responsibilities of the involved parties regarding sexual harassment. Most importantly, the site provides, information on both formal and informal resolutions to solve the problem.

EVALUATION: The most useful point of this site is that it provide a lot of database results of survey concerning to drug abuses. This database is comprised of more than 45 questions, such as "Do you want drug testing at your company?" , "Des your employer have a drug-testing program?", and so on. These kinds of information are very useful when the manager associated to drug abuse issue thinks about planning and introducing the program.

[General] Number: 6

AVALUATION: The characteristics of this site are, as described above, that it presents various opinions from a lot of books, articles, and documents. In this site, all information are classified into 18 large categories, such as "Changing Definitions of Discrimination" or "Culture and Affirmative Action". And then in each large categories, information are classified into small categories, such as general approaches to discrimination. Each small categories is consisted of about 10 concrete information including whole or a part of article or book. Thus researcher can easily find the information he/she needs.

[Assessment and Training] Number: 6

NAME OF SITE: ‘The BizTech & Knowledge Management Network'... @BRINT

- US Standards Group on QEDS

- Employment Policies Institute

EVALUATION: This site is comprised of a lot of information about outsourcing, which means the strategic use of outside resources to perform activities traditionally handled by internal staff and resources. According to the Institute, Outsourcing is a management strategy by which an organization outsources major, non-core functions to specialized, efficient service providers. Companies have always hired special contractors for particular types of work, or to level-off peaks and valleys in their workload. In this context, this site provides not only the basic answer to the question such as "What is outsourcing?", but also useful information to achieve outsourcing effectively.

[Real Estate Broker] Number: many