Verbal Group Communication --verbal messages are language based
                                    we are taught precise ways of using words to convey abstract types of
                                    information.
 

     Nonverbal Group Communication --is rooted in cultutral experience,
                                    learned through social imitaaation, and absorbed through living, these
                                    messages provide information not often expressed in words.

     Listening Within Groups --nature has given us two ears, two eyes,
                                    and but one tongue, to the end that we should hear and see more
                                    than we speak(Socrates)