
Why Do People Join Groups?
Security
By joining a group, individuals
can reduce the insecurity of “standing alone.” People feel stronger, have
fewer self- doubts, and are more resistant to threats when they are part
of a group.
Status
Inclusion in a group that is viewed
as important by others provides recognition and status for its members.
Self-Esteem
Groups can provide people with
feelings of self-worth. That is, in addition to conveying status
to those outside the group, membership can also give increased feelings
of worth to the group members themselves.
Affiliation
Groups can fulfill social needs.
People enjoy the regular interaction that comes with group membership.
For many people, these interactions are their primary source for fulfilling
their needs for affiliation.
Power
What cannot be achieved individually
often becomes possible through group action. There is power in numbers.
Goal Achievement
There are times when it takes more
than one person to accomplish a particular task-there is a need to pool
talents, knowledge, or power in order to complete a job. In
such instances, management will rely on the use of a formal group
Groups versus Individuals
If tension is inevitable in group
discussions, why not have individuals plan the solutions to all problems?
The benefits of having a group tackle a problem outweigh the costs in time
and tensions, just as the benefits of marriage can outweigh the costs.
Whereas in marriage the greatest rewards come from having your needs for
belonging and affection met, in groups they come from the quality of the
group’s solution.
Research into the effectiveness
of solutions developed by small groups, compared to those planned by individuals
acting alone, has shown groups are far more superior for solving most types
of problems. Groups tend to do much better than individuals when
there are several solutions possible. For example: What benefits
should be available to employees? Which of the five applicants is
best for the position? How can health care for the elderly be improved?
Problems Suitable for a Group
1. The problem is complex;
one person is not likely to have all relevant information.
2. There are several
acceptable solutions, and one known best solution does not exist.
3. Acceptance of the
solution by those who are affected is critical.
4. Sufficient time
exists for a group to meet, discuss, and analyze the problem.
When a Group is a Good Choice
For several reasons, groups, working
on problems with several solutions typically make higher quality decisions
than do individuals. Groups usually have a much larger number of
possible solutions from which to choose. Group members can help each
other to think critically by correcting each other’s information, assumptions
and opinions. Several people can often think of issues to be handled
in the process of solving a problem that might be overlooked by another
member. In addition, several people can come together with more thorough
research than one person working alone. A further advantage is that
group members who are actively involved in planning or discussing usually
understand the topic better and work harder to make sure that it works.
In addition, people are more likely to accept a solution they have had
a hand in creating. No plan for dealing with a problem or performing
a task is better than the willingness to make it work on the part of those
who must do the work or live with the results. Satisfaction, loyalty,
and commitment tend to be higher when people have a voice.
Why Groups Can Make Better Decisions
Than Individuals
1. Groups have more information
available about the problem and are less likely to
omit something
of importance.
2. Groups can get more investigative
research and other work done.
3. Group members can correct each
other’s misinformation, erroneous assumptions, and
invalid reasoning.
4. Groups can think of more suggestions,
ideas, and alternatives from which to choose or
create a solution.
5. Group participation fosters
loyalty to the solution and makes implementation easier and
faster.
In summary, groups offer an excellent vehicle for performing many of the steps in making a decision. They are a source of tremendous input for information gathering. If the group is composed of individuals with diverse backgrounds, the alternatives generated should be more extensive and the research more critical. When the final solution is agreed upon, there are more people in a group decision to support and implement it.