Professor of Information Systems

University of Pittsburgh

Katz Graduate School of Business

Pittsburgh, PA 15260

412-648-1699 (Fax 412-648-1693)

Dennis Galletta

Journal Publications

 

Darcy, J., A. Hovav, and D.F. Galletta “Awareness of Security Countermeasures And Its Impact On Information Systems Misuse: A Deterrence Approach,” (forthcoming) Information Systems Research

McCoy, S., Everard, A., Polak, P. and Galletta, D.F.: “An Experimental Study of Antecedents and Consequences of Online Ad Intrusiveness,” (forthcoming) International Journal of Human-Computer Interaction

Malhotra, Y. Galletta, D.F., and Kirsch, L.J. How Endogenous Motivations Influence User Intentions: Beyond the Dichotomy of Extrinsic and Intrinsic User Motivations, (forthcoming), Journal of MIS

Marks, P., P. Polak, S. McCoy, and D.F. Galletta “Sharing Knowledge: How Managerial Prompting, Group Identification, and Social Value Orientation Affect Knowledge-Sharing Behavior,” Vol. 51, No. 2, February 2008, Communications of the ACM. February 2008, pp. 60-65.

McCoy, S., Everard, A., Polak, P., and Galletta, D.F., "The Effects of Online Advertising," Communications of the ACM, Vol. 50, No. 3, March 2007, pp. 84-88.

McCoy, S., Galletta, D.F. and King, W.R. "Applying TAM across cultures: the need for caution,"  European Journal of Information Systems Vol. 16, No. 1, February 2007, pp. 81-90.

Mu, E. and Galletta, D.F., “The Effects of the Meaningfulness of Salient Brand and Product-related Text and Graphics on Web site Recognition,” Journal of Electronic Commerce Research, V. 8, No. 2, 2007 pp. 115-127.

Benamati, J., Serva, M.A., Galletta, D.F., Harris, A., and Neiderman, F. “The Slippery Slope of MIS Academia: A Discussion of the Quest for Relevance in our Discipline,” Vol. 18, Article 32, March 2007, Communications of the AIS.

Lopes, A. and D. Galletta “Consumer Perceptions and Willingness to Pay for Intrinsically-Motivated Online Content,” Journal of MIS, Vol. 23, Number 2, Fall 2006, pp. 203-231.

Galletta, D.F., Henry, R., McCoy, S., and Polak, P. March, 2006 "When the Wait Isn't So Bad," Information Systems Research, Volume 17, No. 1, pp. 20-37.

Everard, A. and Galletta, D.F. (2005-2006) "How Presentation Flaws Affect Perceived Site Quality, Trust, and Intentions to Purchase from an On-Line Store," Journal of MIS, Volume 22, Number 3, pp. 55-95.

Malhotra, Y. and Galletta, D.F. (2005) “A Multidimensional Commitment Model of Volitional Systems Adoption and Usage Behavior,” Journal of MIS, Volume 22, Number 1, pp. 117-151

McCoy, S., Galletta, D.F., and King, W.R. (2005) "Integrating National Culture into IS Research: The Need for Current Individual Level Measures," Communications of the AIS, Volume 15, Article 12, pp. 211-224.

Galletta, D.F., Durcikova, A., Everard, A., and Jones, B. (2005) “Does Spell-Checking Software Need a Warning Label?” Communications of the ACM, Volume 48, Number 7, pp. 82-85.

Malhotra, Y. and Galletta, D.F. (2004) "Building Systems That Users Want to Use," Communications of the ACM, Volume 47, Number 12, pp. 89-94.

Carey, Jane; D.F. Galletta; Jinwoo Kim; Dov Te'eni; Barbara Wildemuth; and Ping Zhang, (2004) "The Role of Human-Computer Interaction in Management Information Systems Curricula: A Call to Action," Communications of the AIS, Volume 13, Article 23.

Galletta, D.F., Henry, R., McCoy, S., and Polak, P. (2004) “Sensitivity to Web Delays: A Contingency Analysis of Users’ Tolerance for Slow Web Sites,” Journal of AIS, Volume 5, Issue 1, Article 1.

Peace, A. Graham, Galletta, D.F., and Thong, James. (Summer 2003) "Software Piracy in the Workplace: A Model and Empirical Test," Journal of MIS, Vol. 20, No. 1, pp. 153-177.

Ahuja, M., Galletta, D.F., and Carley, K. (January 2003) "Individual Centrality and Performance in Virtual R&D Groups: An Empirical Study," Management Science, V. 41, No. 9, pp. 21-38.

Zhang, Ping; Izak Benbasat, Jane Carey, Fred Davis, D.F. Galletta, and Diane Strong (2002), "Human-Computer Interaction Research in the MIS Discipline," Communications of the AIS, Volume 9, Article 20.

El Louadi, M., Galletta, D.F., and Sampler, J.L. (1998) "An Empirical Validation of a Contingency Model for Information Requirements Determination," Data Base, Vol. 29, No. 3, pp. 31-51.

Choudhury, V. and Galletta, D.F. (1998) "Exploiting the Internet: Strategies and Frameworks for a Small Business," Journal of Small Business Strategy, Vol. 9, No. 2, pp. 23-43.

Galletta, D.F., Hartzel, K.S., Johnson, S.E., Joseph, J.L. and Rustagi, S. (Winter 1997) "Spreadsheet Presentation and Error Detection: An Experimental Study," Journal of MIS, Vol. 13, No. 3, pp. 45-63.

Galletta, D.F. and Grant, R. (1995) "Silicon Supervisors and Stress: Merging New Evidence from the Field," Accounting, Management and Information Technologies, Vol. 5, No. 3/4, pp. 163-183.

Galletta, D.F., Ahuja, M., Hartman, A., Peace, A.G., and Teo, T. (1995) "Social Influence and End-User Training," Communications of the ACM, V. 38, N. 7, pp. 70-79.

El Louadi, M. and Galletta, D.F. (1995) "L'effet de l'incertitude et des strategies de determination des besoins de l'usager sur les projets d'informatisation: Une replication empirique" ("The Effect of Uncertainty on IRD Strategies: An Empirical Replication"), Canadian Journal of Administrative Sciences, V. 12, N. 1, pp. 77-88.

Galletta, D.F. and Sampler, J.L. (1994) "The Role of Creativity in Identifying Strategic Information Systems," The Software Practitioner, V. 4, N. 4-5, pp. 1, 4-8.

Galletta, D.F., Abraham, D., El Louadi, M., Lekse, W., Pollalis, Y., and Sampler, J. (1993) "An Empirical Study of Spreadsheet Error-Finding Performance," Accounting, Management, and Information Technology, V. 3, N. 2, pp. 79-95.

Galletta, D.F., King, R.C., and Rateb, D. (1993) "The Effects of Expertise on Software Selection," Data Base, V. 24, N. 2, pp. 7-20.

Huston, J., Galletta, D.F., and Huston, T. (1993) "The Effects of Computer Monitoring on the Medical Transcriptionist's Performance and Stress," Journal of the American Health Information Management Association, V. 64, N. 5, pp. 77-81.

Galletta, D.F. and Hufnagel, E. (1992) "A Model of End-User Computing Policy: Determinants of Organizational Compliance," Information and Management, V. 22, pp. 1-18

Vessey, I. and Galletta, D.F. (1991) "Cognitive Fit: An Empirical Study of Information Acquisition," Information Systems Research, V2, N1, pp. 63-84.

Teng, J. and Galletta, D.F. (1990) "MIS Research Directions: A Survey of Researchers' Views," Data Base, V21, Nos. 2&3, pp. 1-10

Galletta, D.F. and Heckman, R. (1990) "A Role Theory Perspective on End-User Development," Information Systems Research, V1, N2, pp. 168-187.

Galletta, D.F. and Lederer, A. (1989) "Some Cautions on the Measurement of User Information Satisfaction," Decision Sciences, V7, N3, pp. 419-438.

Books and Book Chapters

 

Zhang, Ping, and Dennis Galletta, eds. 2006. Human-Computer Interaction and Management Information Systems - Foundations. Advances in Management Information Systems, Volume 4, Armonk, NY: M. E. Sharpe, Inc.

Galletta, Dennis, and Ping Zhang, eds. 2006. Human-Computer Interaction and Management Information Systems - Applications. Advances in Management Information Systems, Volume 5, Armonk, NY: M. E. Sharpe, Inc.

Galletta, D.F. (forthcoming) "Human Factors and E-Commerce," chapter in Electronic Commerce and the Digital Economy, M.E. Sharpe.

Lopes, A. and Galletta, D.F. (2000) "A Strategic Perspective of Internet Information Providers," chapter in the Handbook of Electronic Commerce, Michael J. Shaw, Robert Blanning, Troy J. Strader, and Andrew Whinston (Eds.), Springer-Verlag

Galletta, D.F. and Sampler, J. (1995) "The Role of Creativity in Identifying Strategic Information Systems," in Software Creativity, (Robert Glass, Ed.) Prentice-Hall, 1995, pp. 185-200 (reprinted in The Software Practitioner, July 1994)

Galletta, D.F. (1991) "Data Processing and Management Information Systems," invited chapter in the 7th Edition of the Accountants' Handbook, pp. 36-1 to 36-36, Wiley.

Goldstein, L.J. and Galletta, D.F. (1986) "Files and Databases" (chap 10, pp. 259-289), "Systems Development" (chap 14, pp. 379-405), "Management Information Systems" (chap 15, pp. 407-427), and "Computers in Management" (chap 16, pp. 429-449), chapters in Goldstein, L.J., Computers and their Applications, New Jersey: Prentice-Hall, Inc.

Galletta, D.F. (1985) COBOL with an Emphasis on Structured Program Design, New Jersey: Prentice-Hall, Inc., 353 pgs, 1985. First book in the Prentice-Hall Series on Computer Programming Languages, James C. Wetherbe, editor.

Proceedings

 

Moody, G. and Galletta, D.F. “I’m losing patience with your site: the impact of information scent and time constraints on effort, performance, and attitude.” Forthcoming at ICIS 2008, Paris, France.

Galletta, D.F., Chung, R., Haney, M., Pike, J., and Polak, P. “Does Our Web Site Stress You Out? Information Foraging and the Psychophysiology of Online Navigation,” Research in progress, ICIS 2007 (December), Montreal, CA.

McCoy, S., Everard, A., Polak, P. and Galletta, D.F. “Online Ad Intrusiveness,” HCII 2007 Conference, Beijing, China; July 22-27, 2007.

Hartzel, K.S., Spangler, W.E., Grantz, M., and Galletta, D.F. “Toward an Adaptive Structuration Model of International Cyber-Crime, AMCIS 2006 Conference, Acapulco, pp. 78-81.

Costa, Claudia and Galletta, D.F. “Bridging the Online Gap: Using Process Visibility to Improve Customer Outcomes,” forthcoming, Academy of Management, OCIS Division, August 2006, Atlanta

Schiller, Shu and Galletta, D. “A Dyadic Analysis of Media Synchronicity and Task in Live Chat Online Customer Service (LCOCS),” forthcoming; AMCIS 2006 Conference, Acapulco, pp. 3001-3006

Galletta, D., Henry, R., McCoy, S., and Polak, P. “Four Studies on Web Delay” (abstract published in the Proceedings): presented at the HCI International Conference 2005, Las Vegas, NV.

McCoy, S., Everard, A., Galletta, D., and Polak, P. "A Study of the Effects of Online Advertising: A Focus on Pop-Up and In-Line Ads," Third Pre-ICIS SIG HCI Workshop, Washington, D.C., December 2004.

Durcikova, A., Galletta, D., and Butler, B., "The Role of Organizational Climate in the Use of Knowledge Management Systems to Support Problem Solving,: Americas Conference on Information Systems, New York, NY, August 2004, pp. 2225-2229.

Galletta, D., Durcikova, A., Everard, A., and Jones, B. "Cognitive Fit and An Intelligent Agent for a Word Processor: Should Users Take All That Advice?" Proceedings of 36th Annual Hawaii International Conference on Systems Sciences (CD/ROM), January 6-9, 2003, Computer Society Press, 8 pages. (nominated for best paper award)

Malhotra, Y. and Galletta, D., "Role of Commitment and Motivation in Knowledge Management Systems Implementation: Theory, Conceptualization, and Measurement of Antecedents of Success," Proceedings of 36th Annual Hawaii International Conference on Systems Sciences (CD/ROM), January 6-9, 2003, Computer Society Press, 8 pages.

Mu, E. and Galletta, D.F. (2003) "The Influence of the Meaning of Pictures and Words on Web Page Recognition Performance," Proceedings of 36th Annual Hawaii International Conference on Systems Sciences, (CD/ROM), January 6-9, 2003, Computer Society Press, 8 pages.

Galletta, D., Marks, P., McCoy, S., and Polak, P., "What Leads us to Share Valuable Knowledge? An Experimental study of the Effects of Managerial Control, Group identification, and Social Value Orientation on Knowledge-Sharing Behavior," Proceedings of 36th Annual Hawaii International Conference on Systems Sciences (CD/ROM), January 6-9, 2003, Computer Society Press, 8 pages.

Lopes, A. and Galletta, D.F. (2002) "Information Value in Electronic Networks: The Case of Subscription-Based Online Information Goods," Best Paper Proceedings, Colorado, USA: Academy of Management. (received best paper award for OCIS Division)

Malhotra, Y. and Galletta, D.F. (1999) "Extending the Technology Acceptance Model to Account for Social Influence: Theoretical Bases and Empirical Validation," Hawaii International Conference on Systems Sciences, pp. 6-14.

Babbitt, T., Galletta, D.F., and Lopes, A.B. (1998) "Influencing the Success of Spreadsheet Development by Novice Users," Proceedings of the 19th International Conference on Information Systems, Helsinki, Finland

Galletta, D.F., Darcy, D., Lloyd, K., and Xia, W. (1997) "Effects of Information Uncertainty and Equivocality on Decision-Maker Information Searching and Usage," Proceedings of the 18th International Conference on Information Systems, Atlanta, GA 485-486.

Lopes, A.B., and Galletta, D.F. (1997) "Resource-Based Theory and a Structural Perspective of Strategy Applied to the Provision of Internet Services," Proceedings of the 3rd AIS Americas Conference on Information Systems, August 1997, Indianapolis, Indiana.

Ahuja, M.K., Carley, K., and Galletta, D.F. (1997) "Individual Performance in Distributed Design Groups: An Empirical Study," Proceedings of the 1997 ACM SIGCPR Conference.

Peace, A.G. and Galletta, D.F. (1996) "Developing a Predictive Model of Software Piracy Behavior: An Empirical Study," Proceedings of the 17th International Conference on Information Systems, Cleveland, December 15-18, 1996, 209-222.

Peace, A.G. and Galletta, D.F. (1996) "The Effects of Software Cost, Punishment and Probability of Punishment on Software Piracy: An Experiment," Proceedings of the 2nd AIS Americas Conference on Information Systems, Tempe, Arizona, August 25-27, 1996, 80-82.

Galletta, D.F., Hartzel, K., Johnson, S., Joseph, J. and Rustagi, S. (1996) "An Experimental Study of Spreadsheet Presentation and Error Detection," Proceedings of the 29th Annual Hawaii International Conference on Systems Sciences, January 1996, Vol. 2, pp. 336-345.

Galletta, D.F., Flor, P., Scott, W., and Tinaikar, R. (1995) "Mindstorms: Using Software that Simulates Group Processes for Efficient Study of Certain GDSS Variables," Proceedings of the Inaugural AIS Conference on Information Systems, August 25-27, 1995, 267-269.

Ahuja, M. and Galletta, D.F. (1995) "A Preliminary Study of the Bases of Social Power in an MIS Context," Proceedings of the 1995 ACM SIGCPR Conference.

Galletta, D.F., Ahuja, M., Hartman, A., Peace, A., and Teo, T. (1994) "An Empirical Study of Peer Influence on User Attitudes, Behavior, and Performance," Proceedings of the Fifteenth Annual International Conference on Information Systems, Vancouver, December 1994.

Huston, T., Galletta, D.F., and Huston, J. (1993) "The Effects of Computer Monitoring on Employee Performance and Stress: Results of Two Experimental Studies," Proceedings of the 26th Annual Hawaii International Conference on Systems Sciences, Vol. IV, January 1993, pp. 568-574

Sampler, J. and Galletta, D.F. "The Contribution of Creativity, Experience, and Problem-Solving Techniques in the Definition of Strategic Information Systems: A Review, Framework, and Research Design," Strategic Management Society Conference, October 1992, London

Galletta, D.F., Sampler, J., and Teng, J. (1992) "Strategies for Integrating Creativity Principles into the System Development Process," Proceedings of the 25th Annual Hawaii International Conference on Systems Sciences, January 1992, pp. 268-276.

Galletta, D.F. and Sampler, J. (1991) "Individual and Organizational Changes Necessary for the Application of Creativity Techniques in the Development of Information Systems," Proceedings of the 24th Annual Hawaii International Conference on Systems Sciences, Vol. IV, pp. 404-411, January, 1991

Heckman, R. and Galletta, D.F. (1988) "Changing Roles in Information Systems: A Role Theory Perspective" Proceedings of the Ninth International Conference on Information Systems, pp. 265-274, Minneapolis, November 30-December 3, 1988.

Teng, J. and Galletta, D.F. (1988) "MIS Researchers' Assessments of MIS Research," Proceedings of the Decision Sciences Institute, Las Vegas, pp. 559-561, November 21-23, 1988

Sethi, V. and Galletta, D.F. "Cognitive Style and Problem-Solving Behavior: An Investigation Using Protocol Analysis," Proceedings of the Decision Sciences Institute. Honolulu, pp. 593-595, November 23-25, 1986

My Research:

Selected Publications

AIS Fellow

and Past President of AIS