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The work force is the most critical asset for any Manager.The Manager can only achieve through the activity of others.
On a boat there are ropes and sails-Management guides and steers but the sails deliver the force to move forward.
Capitalism “owned” the labour force or “the means of production” and the industrial distress of nearly two centuries is about the conflict over this key issue.
Slowly and painfully has emerged the concept of partnership between manager and worker, to the mutual advantage of each.
The labour force in the Health Service which is a “Service industry” is a special example.